Office Equipment Technician – Multiple Choice Questions
Q1. Which of the following best defines an Office Equipment Technician?
A) A person who designs office buildings
B) A professional who installs, maintains, and repairs office machines
C) A worker who only sells printers and copiers
D) An office clerk handling documents
Answer: B
Q2. Which of the following is considered office equipment?
A) Printer
B) Photocopier
C) Scanner
D) All of the above
Answer: D
Q3. The main role of an Office Equipment Technician is:
A) To clean office floors
B) To manage employees’ salaries
C) To maintain and repair office devices
D) To type letters for managers
Answer: C
Q4. Which type of device is a printer?
A) Input device
B) Output device
C) Storage device
D) Communication device
Answer: B
Q5. Which of the following is an input device used in offices?
A) Keyboard
B) Photocopier
C) Monitor
D) Printer
Answer: A
Q6. A photocopier mainly performs which function?
A) Printing documents from a computer
B) Copying documents
C) Storing data permanently
D) Sending emails
Answer: B
Q7. Which of these is a preventive maintenance practice?
A) Waiting for the machine to fail before fixing it
B) Regular cleaning and servicing
C) Ignoring error codes
D) Overloading the machine with paper
Answer: B
Q8. Which component in a printer stores powdered ink?
A) Paper tray
B) Toner cartridge
C) Motherboard
D) Scanner head
Answer: B
Q9. Before repairing electrical office equipment, a technician must:
A) Turn on the power
B) Unplug the machine
C) Shake the device
D) Call an operator
Answer: B
Q10. What is the main cause of paper jams in printers/copiers?
A) Wrong type of paper
B) Overheating
C) Low ink
D) Network error
Answer: A
Q11. Which of the following is an output device?
A) Scanner
B) Printer
C) Keyboard
D) Mouse
Answer: B
Q12. Which device is used to convert a paper document into a digital format?
A) Photocopier
B) Scanner
C) Printer
D) Monitor
Answer: B
Q13. Which of the following is NOT considered office equipment?
A) Laminator
B) Fax machine
C) Server
D) Refrigerator
Answer: D
Q14. What is the function of a UPS (Uninterruptible Power Supply)?
A) Increase internet speed
B) Provide backup power during outages
C) Print faster
D) Store documents permanently
Answer: B
Q15. Which safety tool protects a technician from static electricity when handling electronic
parts?
A) Insulated gloves
B) Anti-static wrist strap
C) Safety goggles
D) Multimeter
Answer: B
Q16. What should be done first when a printer shows “low toner” error?
A) Restart the printer
B) Replace or refill the toner cartridge
C) Reinstall the software
D) Change the paper
Answer: B
Q17. Which part of a photocopier produces the image on paper?
A) Fuser unit
B) Drum unit
C) Roller
D) Cartridge tray
Answer: B
Q18. A technician notices repeated paper jams. What should be checked first?
A) Toner level
B) Paper type and rollers
C) Internet connection
D) Monitor display
Answer: B
Q19. Which of these is a software-related issue with printers?
A) Paper jam
B) Driver not installed
C) Toner leakage
D) Worn-out rollers
Answer: B
Q20. Which of the following is an example of preventive maintenance?
A) Cleaning printer rollers weekly
B) Using worn-out paper
C) Ignoring strange noises
D) Overheating the device
Answer: A
Q21. Which of these is a storage device commonly used in offices?
A) Mouse
B) Hard drive
C) Monitor
D) Printer
Answer: B
Q22. A fax machine is mainly used for:
A) Sending documents electronically over a telephone line
B) Printing documents
C) Copying files to USB
D) Scanning for emails only
Answer: A
Q23. Which office machine destroys sensitive documents permanently?
A) Laminator
B) Shredder
C) Photocopier
D) UPS
Answer: B
Q24. Which part of the computer is most important for overall system operation?
A) CPU (Central Processing Unit)
B) Monitor
C) Keyboard
D) Printer
Answer: A
Q25. What should a technician do before opening any office equipment for repair?
A) Ask permission from the manager
B) Unplug and discharge power
C) Press the power button repeatedly
D) Spray water to cool it
Answer: B
Q26. Which of these devices combines printing, scanning, copying, and faxing?
A) Photocopier
B) Multifunction printer (MFP)
C) Shredder
D) Projector
Answer: B
Q27. What is the function of the fuser unit in a printer?
A) To apply toner powder on paper
B) To heat and permanently bond toner to paper
C) To scan images
D) To store documents
Answer: B
Q28. Which tool is commonly used by a technician to test electrical continuity?
A) Screwdriver
B) Multimeter
C) Hammer
D) Pliers
Answer: B
Q29. Which of the following best describes troubleshooting?
A) Cleaning equipment
B) Finding and fixing problems in machines
C) Installing new software only
D) Refilling ink cartridges
Answer: B
Q30. Which is the best way to extend the life of office machines?
A) Use them continuously without rest
B) Perform regular preventive maintenance
C) Ignore error warnings
D) Overload them with work
Answer: B
Q31. Which of these devices is used to display visual information in meetings?
A) Projector
B) Shredder
C) Photocopier
D) Scanner
Answer: A
Q32. Which consumable is required for an inkjet printer?
A) Drum unit
B) Ink cartridge
C) Toner powder
D) Fuser oil
Answer: B
Q33. Which consumable is required for a laser printer?
A) Ink bottle
B) Toner cartridge
C) Ribbon
D) Stylus pen
Answer: B
Q34. What is the main function of a laminator?
A) Destroy documents
B) Coat paper with a protective plastic layer
C) Store files
D) Scan documents
Answer: B
Q35. Which of the following is an example of office communication equipment?
A) Telephone
B) Fax machine
C) VoIP system
D) All of the above
Answer: D
Q36. Which tool is MOST essential when disassembling office equipment?
A) Hammer
B) Screwdriver set
C) Paintbrush
D) Chisel
Answer: B
Q37. A technician notices blurred printing. The most likely cause is:
A) Low ink or toner
B) Incorrect power supply
C) Paper size mismatch
D) Faulty projector bulb
Answer: A
Q38. Which office machine risk requires wearing a dust mask during maintenance?
A) Handling toner powder
B) Changing paper
C) Cleaning monitors
D) Replacing projector lamp
Answer: A
Q39. Which type of maintenance is done only when the equipment fails?
A) Preventive maintenance
B) Predictive maintenance
C) Corrective maintenance
D) Scheduled maintenance
Answer: C
Q40. The best way for an Office Equipment Technician to keep up with modern technology
is:
A) Ignoring new devices
B) Attending training and reading manuals
C) Avoiding computer use
D) Relying only on old skills
Answer: B
