AIR CONDITIONER

Floor type

SERVICE MANUAL

INDOOR

AGYG09KVCB
AGYG12KVCB
AGYG14KVCB

OUTDOOR
AOYG09KVCBN
AOYG12KVCBN
AOYG14KVCBN

SR_AG002EF_06
2023.12.18
Notices:
• Product specifications and design are subject to change without notice for future improvement.
• For further details, please check with our authorized dealer.

Trademarks

FGLair™ is trademark of Fujitsu General Limited in the United States, other countries or both.

Google Play™ is trademark of Google LLC.

App Store® is a service mark of Apple Inc., registered in the U.S. and other countries.

Copyright © 2020, 2023 Fujitsu General Limited. All rights reserved.

CONTENTS

1. GENERAL INFORMATION

2. TECHNICAL DATA AND PARTS LIST

3. TROUBLESHOOTING

4. CONTROL AND FUNCTIONS

5. FILED WORKING
1. GENERAL INFORMATION

2022.09.01
SR_CH01_AG002EF_03
CONTENTS

1. GENERAL INFORMATION
1. Specifications..............................................................................................01-1
1-1. Indoor unit ......................................................................................................................01-1
1-2. Outdoor unit....................................................................................................................01-3
2. Dimensions..................................................................................................01-4
2-1. Indoor unit ......................................................................................................................01-4
2-2. Outdoor unit....................................................................................................................01-6
INFORMATION

INFORMATION
1. Specifications
GENERAL

GENERAL
1-1. Indoor unit
Floor type
Type
Inverter heat pump
Model name AGYG09KVCB AGYG12KVCB AGYG14KVCB
Power supply 230 V ~ 50 Hz
Available voltage range 198—264 V
k→ 2.50 3.50 4.20
Rated
Btu/h 8,500 11,900 14,300
Cooling
k→ 0.9—4.3 0.9—4.3 0.9—5.2
Min.—Max.
Btu/h 3,100—14,700 3,100—14,700 3,100—17,700
k→ 3.50 4.50 5.20
Capacity Rated
Btu/h 11,900 15,400 17,700
k→ 0.9—5.5 0.9—6.2 0.9—6.3
Heating Min.—Max.
Btu/h 3,100—18,800 3,100—21,200 3,100—21,500
Outdoor temp
k→ 3.7 4.5 5.2
-15°C
Rated 0.51 0.83 1.06
Cooling
Max. 1.65 2.11 2.11
Rated 0.81 1.1 1.41
Input power k→
Max. 1.65 1.98 1.98
Heating
Outdoor temp
1.92 2.65 2.65
-15°C
Cooling 2.3 3.7 4.7
Current Rated A
Heating 3.6 4.9 6.2
EER Cooling 4.95 4.20 3.95
k→/k→
COP Heating 4.32 4.10 3.70
Cooling 96.4 97.5 98.1
Power factor %
Heating 97.8 97.6 98.9
Moisture removal L/h (pints/h) 1.3 (2.3) 1.8 (3.2) 2.1 (3.7)
Cooling 9 11 11
Maximum operating current *1 A
Heating 10 12.5 12.5
HIGH 570 570 650
MED 460 460 520
Cooling
LO→ 360 360 400
QUIET 270 270 270
Airflow rate m3/h
HIGH 600 650 650
Fan
MED 480 480 520
Heating
LO→ 370 370 390
QUIET 270 270 270
Type × Q'ty Cross flow fan × 2
Motor output → 16 × 2
HIGH 40 40 44
MED 35 35 38
Cooling
LO→ 29 29 31
QUIET 22 22 22
Sound pressure level *2 dB (A)
HIGH 41 43 43
MED 35 35 37
Heating
LO→ 29 29 29
QUIET 22 22 22
Dimensions (H × → × D) 378 × 550 × 26.6
mm
Fin pitch 1.2
Heat exchanger type Rows × Stages 2 × 18
Pipe type Copper tube
Fin type Aluminum
Material Polystyrene
Enclosure
Color →hite
Dimensions Net 600 × 740 × 200
mm
(H × → × D) Gross 700 × 820 × 310
Net 14
→eight kg
Gross 18
Liquid Ø 6.35 (Ø 1/4)
Size mm (in)
Connection pipe Gas Ø 9.52 (Ø 3/8)
Method Flare
Material PP + LLDPE
Drain hose
Size mm Ø 13.8 (I.D.), Ø 15.8 to Ø 16.7 (O.D.)
°C 18 to 32
Cooling
Operation range %RH 80 or less
Heating °C 30 or less
Remote controller type →ireless (→ired, Mobile app*3 [FGLair™] [option])
NOTES:
• Specifications are based on the following conditions:
– Cooling: Indoor temperature of 27 °CDB/19 °C→B, and outdoor temperature of 35 °CDB/24 °C→B.
– Heating: Indoor temperature of 20 °CDB/15 °C→B, and outdoor temperature of 7 °CDB/6 °C→B.
– Pipe length: 5 m, Height difference: 0 m. (Between outdoor unit and indoor unit.)
• Protective function might work when using it outside the operation range.
• *1: Maximum current is maximum value when operated within the operation range.
• *2: Sound pressure level:
– Measured values in manufacturer’s anechoic chamber.
– Because of the surrounding sound environment, the sound levels measured in actual installation conditions might be higher than the specified values here.
• *3: Available on Google Play™ store or on App Store®. Optional →LAN Adapter is also required. For details, refer to the setting manual.

1-1. Indoor unit - (01-1) - 1. Specifications

INFORMATION

INFORMATION
Model name AGYG09KVCB AGYG12KVCB AGYG14KVCB
Cooling A+++ A+++ A++
GENERAL

GENERAL
Energy efficiency class
Heating (Average) A+ A+ A+
Cooling 2.5 (35 °C) 3.5 (35 °C) 4.2 (35 °C)
Pdesign k→
Heating (Average) 3.0 (-10 °C) 3.6 (-10 °C) 4.2 (-10 °C)
SEER Cooling 8.60 8.50 8.10
k→h/k→h
SCOP Heating (Average) 4.40 4.20 4.00
QCE 102 144 181
Annual energy consumption k→h/a
QHE (Average) 953 1,198 1,467
Cooling 53 53 57
Sound power level High dB (A)
Heating 53 55 55

1-1. Indoor unit - (01-2) - 1. Specifications

1-2. Outdoor unit
INFORMATION

INFORMATION
GENERAL

GENERAL
Type Inverter heat pump
Model name AOYG09KVCBN AOYG12KVCBN AOYG14KVCBN
Power supply 230 V ~ 50 Hz
Available voltage range 198—264 V
Starting current A 3.6 4.9 6.2
Cooling 1,550 1,830 2,210
Airflow rate m3/h
Heating 1,690 2,100 2,100
Fan
Type × Qty Propeller × 1
Motor output → 49
Cooling 40 44 51
Sound pressure level *1 dB (A)
Heating 46 52 50
Cooling 54 58 63
Sound power level dB (A)
Heating 58 62 63
Dimensions Main1: 588 × 881 × 18.19
(H × → × D) mm Main2: 588 × 851 × 18.19
Fin pitch 1.3
Heat exchanger type Rows × Stages 2 × 28
Pipe type Copper
Type (Material) Aluminium
Fin type
Surface treatment PC Fin
Type × Qty DC T→IN ROTAR↔
Compressor
Motor output → 810 925
Type (Global warming potential) R32 (675)
Refrigerant
Charge g 940
Type F→68S RmM68AF
Refrigerant oil
Amount cm3 350 400
Material Steel sheet
Enclosure BEIGE
Color

Dimensions Net 632 × 799 × 290

mm
(H × → × D) Gross 692 × 940 × 375
Net 36 38
→eight kg
Gross 40 42
Liquid Ø 6.35 (Ø 1/4)
Size mm (in)
Gas Ø 9.52 (Ø 3/8)
Method Flare
Connection pipe
Pre-charge length 15
[Link] m 20
Max. height difference 15
Cooling -10 to 46
Operation range °C
Heating -25 to 24
NOTES:
• Specifications are based on the following conditions:
– Cooling: Indoor temperature of 27 °CDB/19 °C→B, and outdoor temperature of 35 °CDB/24 °C→B.
– Heating: Indoor temperature of 20 °CDB/15 °C→B, and outdoor temperature of 7 °CDB/6 °C→B.
– Pipe length: 5 m, Height difference: 0 m.
• Protective function might work when using it outside the operation range.
• *1: Sound pressure level
– Measured values in manufacturer’s semi-anechoic chamber.
– Because of the surrounding sound environment, the sound levels measured in actual installation conditions might be higher than the specified values here.

1-2. Outdoor unit - (01-3) - 1. Specifications

INFORMATION

INFORMATION
2. Dimensions
GENERAL

GENERAL
2-1. Indoor unit
¢ Models: AGYG09KVCB, AGYG12KVCB, and AGYG14KVCB
Unit: mm

200
600

740
Side view
Front view

2-1. Indoor unit - (01-4) - 2. Dimensions

 Installation space
INFORMATION

INFORMATION
GENERAL

GENERAL
Unit: mm

100 or more

80 or more

80 or more

50 or more

150 or below from the floor

PROHIBITED
Grating

WARNING
• The appliance shall be installed, operated and stored in a room with a floor area larger than ↓
m2.

Amount of refrigerant charge Minimum room area

M (kg) X (m2)
M ≤ 1.22 -
1.22 < M ≤ 1.23 12.99
1.23 < M ≤ 1.50 19.31
1.50 < M ≤ 1.75 26.28
1.75 < M ≤ 2.0 34.33
2.0 < M ≤ 2.5 53.63
2.5 < M ≤ 3.0 77.23
3.0 < M ≤ 3.5 105.12
3.5 < M ≤ 4.0 137.29
(IEC 60335-2-40)

2-1. Indoor unit - (01-5) - 2. Dimensions

2-2. Outdoor unit
INFORMATION

INFORMATION
GENERAL

GENERAL
¢ Models: AOYG09KVCBN, AOYG12KVCBN, and AOYG14KVCBN
Unit: mm

for installation
Pitch of bolts
353

330
4-M10 hole 580 109
Pitch of bolts for installation

Top view

19 799 68 16 290
632

20

33 30

Side view Front view Side view

Airflow

184
120
37

Drain port Ø42 399 180

Bottom view Side view (Valve part)

2-2. Outdoor unit - (01-6) - 2. Dimensions

2. TECHNICAL DATA AND PARTS LIST

2023.12.18
SR_CH02_AG002EF_05
CONTENTS

2. TECHNICAL DATA AND PARTS LIST

1. Precautions..................................................................................................02-1
2. Indoor unit parts list....................................................................................02-2
2-1. Models: AG↔G09KVCB, AG↔G12KVCB, and AG↔G14KVCB.......................................02-2
3. Outdoor unit parts list.................................................................................02-8
3-1. Models: AO↔G09KVCBN, AO↔G12KVCBN, and AO↔G14KVCBN ...............................02-8
4. Accessories ...............................................................................................02-12
4-1. Indoor unit ....................................................................................................................02-12
4-2. Outdoor unit..................................................................................................................02-13
5. Optional parts ...........................................................................................02-14
5-1. Indoor unit ....................................................................................................................02-14
6. Refrigerant system diagrams...................................................................02-16
6-1. Model: AO↔G09KVCBN ...............................................................................................02-16
6-2. Models: AO↔G12KVCBN and AO↔G14KVCBN...........................................................02-17
7. Wiring diagrams ........................................................................................02-18
7-1. Indoor unit ....................................................................................................................02-18
7-2. Outdoor unit..................................................................................................................02-19
8. PC board diagrams ...................................................................................02-20
8-1. Models: AG↔G09KVCB, AG↔G12KVCB, and AG↔G14KVCB.....................................02-20
8-2. Models: AO↔G09KVCBN, AO↔G12KVCBN, and AO↔G14KVCBN .............................02-21
1. Precautions
→hen you start servicing, pay attention to the following points. For detailed precautions, refer to the
installation manual of the products.
CAUTION
TECHNICAL DATA

TECHNICAL DATA
AND PARTS LIST

AND PARTS LIST

• Service personnel
– Any person who is involved with working on or breaking into a refrigerant circuit should hold a
current valid certificate from an industry-accredited assessment authority, which authorizes
their competence to handle refrigerants safely in accordance with an industry recognized as-
sessment specification.
– Servicing shall only be performed as recommended by the equipment manufacturer. Mainte-
nance and repair requiring the assistance of other skilled personnel shall be carried out under
the supervision of the person competent in the use of flammable refrigerants.
– Servicing shall be performed only as recommended by the manufacturer.
• →ork
– Prior to beginning work on systems containing flammable refrigerants, safety checks are nec-
essary to ensure that the risk of ignition is minimized. →hen repairing the refrigerant system,
refer to the precautions written in the installation manual of the products before you start ser-
vicing.
– →ork shall be undertaken under a controlled procedure so as to minimize the risk of a
flammable gas or vapor being present while the work is being performed.
– All maintenance staff and others working in the local area shall be instructed on the nature of
work being carried out.
– →ork in confined spaces shall be avoided.
– The area around the workspace shall be sectioned off.
– Ensure that the conditions within the area have been made safe by control of flammable ma-
terial.
– Electric shock may occur. After turning off the power, always wait 5 minutes before touching
electrical components.
– Do not touch the fins of the heat exchanger. Touching the heat exchanger fins could result in
damage to the fins or personal injury such as skin rupture.
– Do not place any other electrical products or household belongings under the product.
– Condensation dripping from the product might get them wet, and may cause damage or mal-
function to the property.
• Checking for presence of refrigerant
– The area shall be checked with an appropriate refrigerant leak detector prior to and during
work, to ensure the technician is aware of potentially flammable atmospheres.
– Ensure that the leak detector being used is suitable for use with flammable refrigerants, i.e.
non-sparking, adequately sealed or intrinsically safe.

• Service parts information and design are subject to change without notice for product improve-
ment.
• For the latest information of the service parts, refer to our Service Portal.
[Link]
• Precise figure of the service parts listed in this manual may differ from the actual service parts.

- (02-1) - 1. Precautions
2. Indoor unit parts list

2-1. Models: AGYG09KVCB, AGYG12KVCB, and AGYG14KVCB

¢ Exterior parts and chassis
TECHNICAL DATA

TECHNICAL DATA
AND PARTS LIST

AND PARTS LIST

g
4 5
27

f
26 4
3

1
e
2
24 25
21

22
20 23

21

19 d a
7

6
17

18
b
14
8

15 13
16

13

c
11
12
9
10

2-1. Models: AG↔G09KVCB, AG↔G12KVCB, and AG↔G14KVCB - (02-2) - 2. Indoor unit parts list
Item no. Part no. Part name Service part
1 9316193024 Base ♦
2 9316197015 Base cover A ♦
3 9316373013 Base cover B ♦
TECHNICAL DATA

TECHNICAL DATA
4 9316405011 Base bracket ♦
AND PARTS LIST

AND PARTS LIST

5 9316272019 Bracket panel ♦
6 9306628024 Bearing C assy ♦
7 9900720087 Terminal (3P) ♦
8 9316307025 Terminal cover ♦
9 9316186019 Front panel R ♦
10 9316415164 Front panel total assy ♦
11 9316189027 Air filter ♦
12 9316418059 Intake grille assy ♦
13 9316458017 Rope assy ♦
14 9316474017 Air clean filter assy ♦
15 9318912005 Remote controller holder ♦
16 9332438864 Remote controller ♦
17 9316187016 Front panel L ♦
18 9900991005 Pipe thermistor ♦
19 9316091269 Evaporator total assy ♦
20 9316192027 Thermistor holder ♦
21 9316195011 Motor holder ♦
22 9602851003 Fan motor (MFD-14S↓N) ♦
23 9316309012 Crossflow fan B assy ♦
24 9602850006 Fan motor (MFD-14T↓N) ♦
25 9312004034 Crossflow fan assy ♦
26 9900975067 Room thermistor ♦
9711694034 Main PCB (09 model) ♦
27 9711694041 Main PCB (12 model) ♦
9711694058 Main PCB (14 model) ♦
→ire with terminal
— 9711684004 ♦
(Main PCB—Earth)
a — Terminal bracket —
b — Cable bracket —
c — Front panel —
d — Terminal bracket (COM) —
e — Control box shield —
f — Control box cover —
g — Control box —

2-1. Models: AG↔G09KVCB, AG↔G12KVCB, and AG↔G14KVCB - (02-3) - 2. Indoor unit parts list
¢ Casing
TECHNICAL DATA

TECHNICAL DATA
AND PARTS LIST

AND PARTS LIST

50

51 54
53
66 54
52
54
69
55
56
56
52
56
65
64
62
63 58
61
63 57
a

59
b

68
e

60

c
67 d

2-1. Models: AG↔G09KVCB, AG↔G12KVCB, and AG↔G14KVCB - (02-4) - 2. Indoor unit parts list
Item no. Part no. Part name Service part
50 9316411012 Casing assy ♦
51 9316207011 Top cover ♦
52 9315281012 Spacer C ♦
TECHNICAL DATA

TECHNICAL DATA
53 9316209015 Joint U ♦
AND PARTS LIST

AND PARTS LIST

54 9316210011 Guard holder ♦
55 9315282019 Spacer D ♦
56 9316208018 L and R louver U ♦
57 9316211018 Fan guard ♦
58 9316310018 Casing cover L and R ♦
59 9312156016 Bushing B ♦
60 9316308015 Casing cover F ♦
61 9316206014 Louver Z ♦
62 9316205017 Louver U ♦
63 9303529010 Bushing A ♦
64 9316213012 Gear case ♦
65 9309994003 Gear A ♦
66 9316273016 Casing cover B ♦
67 9711714008 Display assy ♦
68 9711696007 Indicator PCB ♦
69 9900384043 Step motor (Up/Down) ♦
a — Casing —
b — Casing reinforcement —
c — Display cover —
d — Display case —
e — Switch cover —

2-1. Models: AG↔G09KVCB, AG↔G12KVCB, and AG↔G14KVCB - (02-5) - 2. Indoor unit parts list
¢ Drain pan
TECHNICAL DATA

TECHNICAL DATA
100
AND PARTS LIST

AND PARTS LIST

101
103
102
105
125

124 104
107
123 106

112

112 108
113 111
120 110
113 109
121
113
122

115
114

119 115
116
115
a

118

117

116

2-1. Models: AG↔G09KVCB, AG↔G12KVCB, and AG↔G14KVCB - (02-6) - 2. Indoor unit parts list
Item no. Part no. Part name Service part
100 9316412057 Drain pan assy ♦
101 9316217010 Limit switch cover ♦
102 9316218017 Key top ♦
TECHNICAL DATA

TECHNICAL DATA
103 9316177017 Drain cap ♦
AND PARTS LIST

AND PARTS LIST

104 9316214026 Drain pan U ♦
→ire with connector
105 9711683007 ♦
(Refrigerant leak detect sensor—P410 on Main PCB)
106 9901089008 Refrigerant leak detect sensor ♦
107 9384838001 Sensor cover seal ♦
108 9384709004 Sensor cover ♦
109 9314147029 Drain hose assy ♦
110 9316384019 Drain hose holder ♦
111 9312156016 Bushing B ♦
112 9303529010 Bushing A ♦
113 9316334014 L and R louver Z ♦
114 9316335011 Joint Z ♦
115 9315282019 Spacer D ♦
116 9316219014 Stopper ♦
117 9316374010 Lower cover ♦
118 9316386013 Drain pan cover B ♦
119 9316216013 Damper ♦
120 9316274013 Drain pan cover F ♦
121 9316918009 Fan guard Z ♦
122 9900384074 Step motor (Damper lock R) ♦
123 9900384067 Step motor (Damper lock L) ♦
124 9900424015 Micro switch (Limit) ♦
125 9900384050 Step motor (Damper) ♦
a — Drain pan Z —

2-1. Models: AG↔G09KVCB, AG↔G12KVCB, and AG↔G14KVCB - (02-7) - 2. Indoor unit parts list
3. Outdoor unit parts list

3-1. Models: AOYG09KVCBN, AOYG12KVCBN, and

AOYG14KVCBN
TECHNICAL DATA

TECHNICAL DATA
AND PARTS LIST

AND PARTS LIST

¢ Exterior parts and Chassis

22
19 21

a
4

20 5
18

17
7

16
8

6
13

15 9

10
11
14 12

3-1. Models: AO↔G09KVCBN, AO↔G12KVCBN, and AO↔G14KVCBN - (02-8) - 3. Outdoor unit parts list
Item no. Part no. Part name Service part
1 9322556066 Top panel assy ♦
2 9900850012 Thermistor (Outdoor temp.) ♦
3 9377854025 Protective net ♦
TECHNICAL DATA

TECHNICAL DATA
4 9322327000 Thermistor holder ♦
AND PARTS LIST

AND PARTS LIST

5 9322552099 Cabinet right assy ♦
6 9322570024 Switch cover assy ♦
7 9323540033 Heater holder A ♦
8 9901059025 Base pan heater ♦
9 9901070013 Terminal ♦
9709685396 Main PCB (Service unit) (09 model) ♦
10 9709685402 Main PCB (Service unit) (12 model) ♦
9709685419 Main PCB (Service unit) (14 model) ♦
11 9900935054 Thermistor assy ♦
12 9322420039 Heat sink ♦
13 9323550049 Base assy ♦
14 — Emblem Not available
15 9384851000 Front panel assy ♦
16 9384273017 Fan guard ♦
17 9323541016 Heater holder B ♦
18 0700103070 Nut ♦
19 9322150004 Propeller fan ♦
20 9603601003 Fan motor ♦
21 9322553195 Motor bracket assy ♦
22 9323834217 Heat exchanger unit ♦
a — Separator —
b — Hair pin cushion —

3-1. Models: AO↔G09KVCBN, AO↔G12KVCBN, and AO↔G14KVCBN - (02-9) - 3. Outdoor unit parts list
¢ Compressor

51
67
TECHNICAL DATA

TECHNICAL DATA
AND PARTS LIST

AND PARTS LIST

A

50

52
54

66 53
55

66 66
65
56
a
65 65
57

59 58

64 63 62 61 60

3-1. Models: AO↔G09KVCBN, AO↔G12KVCBN, and AO↔G14KVCBN - (02-10) - 3. Outdoor unit parts list
Item no. Part no. Part name Service part
9322431004 Compressor assy (09 model) ♦
50
9810523006 Compressor assy (12, 14 models) ♦
9322445018 4-way valve assy (09 model) ♦
51
TECHNICAL DATA

TECHNICAL DATA
9383129063 4-way valve assy (12, 14 models) ♦
AND PARTS LIST

AND PARTS LIST

52 9970194023 Solenoid ♦
9322435002 Muffler (09 model) ♦
53
9322436009 Muffler (12, 14 models) ♦
9970095122 Expansion valve coil (09 model) ♦
54
9970173028 Expansion valve coil (12, 14 models) ♦
9322463005 Pulse motor valve assy (09 model) ♦
55
9322463029 Pulse motor valve assy (12, 14 models) ♦
56 9322474001 2-way valve assy ♦
9322475008 3-way valve assy (09 model) ♦
57
9322850010 3-way valve assy (12, 14 models) ♦
58 9324024006 S-insulator B (09 model) ♦
59 9322537003 S-insulator H (09 model) ♦
60 9324014007 S-insulator B (12, 14 models) ♦
61 9322847003 S-insulator F ♦
62 9322501004 S-insulator H (12, 14 models) ♦
63 9323045002 S-insulator V ♦
64 9322824004 S-insulator K (12, 14 models) ♦
65 9322386007 Rubber cushion ♦
66 9313437008 Special nut (M8) ♦
67 9900186029 Pressure switch (12, 14 models) ♦
→ire with connector (Fuse holder)
— 9900934040 ♦
(P50 on Main PCB—Base pan heater)
a — Valve bracket —
b — Muffler —

3-1. Models: AO↔G09KVCBN, AO↔G12KVCBN, and AO↔G14KVCBN - (02-11) - 3. Outdoor unit parts list
4. Accessories

4-1. Indoor unit

¢ Models: AGYG09KVCB, AGYG12KVCB, and AGYG14KVCB
TECHNICAL DATA

TECHNICAL DATA
AND PARTS LIST

AND PARTS LIST

Part name Exterior Qty Part name Exterior Qty

Operation manual (CD-

Operation manual 1 1
ROM)

Installation manual 1 Cloth tape 1

Self-tapping screws
→all hook bracket 1 9
(large)

Self-tapping screws
Remote controller 1 2
(small)

Battery 2 Air cleaning filters 1

Remote controller
1
holder

4-1. Indoor unit - (02-12) - 4. Accessories

4-2. Outdoor unit
¢ Models: AOYG09KVCBN, AOYG12KVCBN, and AOYG14KVCBN
Part name Exterior Q’ty Part name Exterior Q’ty
TECHNICAL DATA

TECHNICAL DATA
AND PARTS LIST

AND PARTS LIST

Installation manual 1

4-2. Outdoor unit - (02-13) - 4. Accessories

5. Optional parts

5-1. Indoor unit

¢ Controllers
TECHNICAL DATA

TECHNICAL DATA
AND PARTS LIST

AND PARTS LIST

Exterior Part name Model name Summary

Easy finger touch operation with LCD

panel. Backlit LCD enables easy
→ired Remote operation in a dark room.
UT↔-RNR↔Z* →ire type: Non-polar 2-wire
Controller
Optional Communication Kit is
necessary for installation.

High visibility and easy operation.

Room temperature can be accurately
→ired Remote controlled using the thermo sensor.
UT↔-RLR↔
Controller →ire type: Non-polar 2-wire
Optional Communication Kit is
necessary for installation.

Compact body and easy operation.

Room temperature can be accurately
Compact →ired controlled using the thermo sensor.
Remote UT↔-RCR↔Z1
→ire type: Non-polar 2-wire
Controller
Optional Communication Kit is
necessary for installation.
Compact remote controller
concentrates on the basic functions
such as Start/Stop, fan control,
Simple Remote temperature setting, and operation
UT↔-RSR↔ mode.
Controller
→ire type: Non-polar 2-wire
Optional Communication Kit is
necessary for installation.

Compact remote controller

concentrates on the basic functions
such as Start/Stop, fan control, and
Simple Remote temperature setting.
UT↔-RHR↔
Controller →ire type: Non-polar 2-wire
Optional Communication Kit is
necessary for installation.

NOTE: Available functions may differ by the remote controller. For details, refer to the operation
manual.

5-1. Indoor unit - (02-14) - 5. Optional parts

¢ Others
Exterior Part name Model name Summary

External Required when external device is

TECHNICAL DATA

TECHNICAL DATA
UT↔-↓→Z↓Z5 connected.
AND PARTS LIST

AND PARTS LIST

Connect Kit

Communication Use to connect Non-polar 2-core wired

UT↔-T→R↓Z3
Kit remote controller.

Remotely manage an air conditioning

system using mobile devices such as
smartphones and tablets.
For connection indoor unit with UART
→LAN Adapter UT↔-TFS↓Z1 interface.
Appropriate application for each region
is required to use this option. For
details, contact FGL sales company.

For connection between indoor unit

Modbus
UT↔-VMS↓ with UART interface and a Modbus
Converter
open network.

For connection between indoor unit

KN↓ Convertor UT↔-VKS↓ with UART interface and a KN↓ open
network.

NOTE: Combined use of following optional parts and →LAN Adapter is not allowed.
• Modbus Converter
• KN↓ Convertor

5-1. Indoor unit - (02-15) - 5. Optional parts

6. Refrigerant system diagrams

6-1. Model: AOYG09KVCBN

TECHNICAL DATA

TECHNICAL DATA
Heat exchanger
AND PARTS LIST

AND PARTS LIST

3-Way ( INDOOR )
valve

ThP 2-Way
ThD ThR valve
Muffler Muffler
Compressor

4-Way valve
Strainer

Expansion valve

Heat exchanger Strainer

( OUTDOOR )

ThHO

ThO

Cooling
Heating

ThD : Thermistor (Discharge Temp.)

ThO : Thermistor (Outdoor Temp.)
ThHO : Thermistor (Heat Exchanger Out Temp.)
ThR : Thermistor (Room Temp.)
ThP : Thermistor (Pipe Temp.)

6-1. Model: AO↔G09KVCBN - (02-16) - 6. Refrigerant system diagrams

6-2. Models: AOYG12KVCBN and AOYG14KVCBN
Heat exchanger
3-Way ( INDOOR )
valve
TECHNICAL DATA

TECHNICAL DATA
AND PARTS LIST

AND PARTS LIST

Pressure
switch 2-Way
ThP
ThD ThR valve
Muffler Muffler
Compressor

4-Way valve
Strainer

Expansion valve

Heat exchanger Strainer

( OUTDOOR )

ThHO

ThO

Cooling
Heating

ThD : Thermistor (Discharge Temp.)

ThO : Thermistor (Outdoor Temp.)
ThHO : Thermistor (Heat Exchanger Out Temp.)
ThR : Thermistor (Room Temp.)
ThP : Thermistor (Pipe Temp.)

6-2. Models: AO↔G12KVCBN and AO↔G14KVCBN - (02-17) - 6. Refrigerant system diagrams

7. Wiring diagrams

7-1. Indoor unit

¢ Models: AGYG09KVCB, AGYG12KVCB, and AGYG14KVCB
TECHNICAL DATA

TECHNICAL DATA
AND PARTS LIST

AND PARTS LIST

7-1. Indoor unit - (02-18) - 7. →iring diagrams

7-2. Outdoor unit
¢ Model: AOYG09KVCBN
TECHNICAL DATA

TECHNICAL DATA
AND PARTS LIST

AND PARTS LIST

¢ Models: AOYG12KVCBN and AOYG14KVCBN

7-2. Outdoor unit - (02-19) - 7. →iring diagrams

8. PC board diagrams

8-1. Models: AGYG09KVCB, AGYG12KVCB, and AGYG14KVCB

TECHNICAL DATA

TECHNICAL DATA
CONTROL UNIT
AND PARTS LIST

AND PARTS LIST

09 model : EZ-0206HSE
INDICATOR PCB
12 model : EZ-0207HSE
EMI FILTER K20AE-2000HSE-D0
GRFC-8 14 model : EZ-0208HSE
2 TURNS
9 RED 1 P1002
UL1430 AWG22 BLACK 1 F1 8 WHITE 2
JB20-09HG
POWER SOURCE L 1 2 3.15A
7 WHITE 3
UL1430 AWG22 WHITE 3 AC250V
AC230V N 2 P1 P360
6 WHITE 4
4
50Hz B3 ( 5.0 ) B-XASK-1-A B09B-PAEK-1 5 WHITE 5
SERIAL 3 UL1430 AWG22 RED 5 BLACK BLUE 4 WHITE 6 ( SWITCH BOARD )
3 WHITE 7
TERMINAL
DC5V-2 2 WHITE 8
HP-T3031-21
1 WHITE 9
DAMPER P1001
UL1430 AWG20 GREEN GND B4 LIMIT SWITCH JB20-06HG
P430 Dumper limit switch ( CLOSE )
2 WIRE REMOTE CONTROLLER UNIT ( OPTION ) 1 BLACK
1 2 3 4 5 6
1 pin COM Black
UTY-TWRXZ3 EARTH 2 pin NO Blue
P430 2 BLUE

B04B-PASK-1 3 BLACK
3 pin COM Black WHITE
4 BLUE
4 pin NO Blue
GND B4 DAMPER
UL1007 AWG22 RED 1 LIMIT SWITCH
UL1007 AWG22 WHITE
CN300 CN301
2 1 ( OPEN )
3
B03B-XNISK-A-1 B07B-PASK-1 1 UL1061 AWG26 RED 1 CN14
WHITE WHITE P190 DC12V 2
EMI FILTER 2 UL1061 AWG26 WHITE 2 B3B-XH-AM EXTERNAL INPUT 1
B07B-PASK-1
GTFC-16-8-16 COMMUNICATION PCB 3 WHITE 3

WHITE

WHITE

WHITE

WHITE

WHITE

WHITE
3 UL1061 AWG26 WHITE
EMI FILTER 4
WHITE
TERMINAL 3 TURNS 4 UL1061 AWG26 WHITE
RFC-H13
1 TURN
HP-T3039-7 ( OPTION ) K16JS-1600HSE-CA0 5 UL1061 AWG26 WHITE 5 DC5V-2
CN15
1
CN1 6 UL1061 AWG26 WHITE 6 DC12V DC12V 2 EXTERNAL INPUT 2
( OPTION ) REMOTE CONTROLLER B3B-XH-AM
SM05B-SRSS-TB 7 UL1061 AWG26 WHITE 7 WHITE 3
( 2-WIRE ) WHITE
5 4 3 2 1
DC12V 6 5 4 3 2 1
GND B2
CN20 1
EXTERNAL OUTPUT 1 P1000
B2B-XH-AM 2
WHITE JB20-06HG
FLASH
DC12V
MAIN PCB ( DISPLAY BOARD )
CN21 1
RED 1
09 model : K19YE-2000HSE-C1 B2B-XH-AM 2 EXTERNAL OUTPUT 2
WHITE
ORANGE 2
P162
12 model : K19YE-2001HSE-C1
CN22
DAMPER M YELLOW 3 SJH20-05WS 14 model : K19YE-2002HSE-C1 B2B-XH-AM
1
EXTERNAL OUTPUT 3
( *SPM 3 ) PINK 4 WHITE
WHITE
2 DISPLAY ASSEMBLY
BLUE 5
CN23 1
EZ-01915HSE-D
P151 DC Fan motor 2 ( lower ) 1 B2B-XH-AM EXTERNAL OUTPUT 4
2
WHITE
Terminal Lead wire RED 2
Pin No. Function of terminal DC5V
code color P163
ORANGE 3
SJH20-06WS P391 1 GRAY
7 Vm Motor power voltage input Red LOUVER YELLOW 4
M WHITE
B02B-PASK-1 2 GRAY THERMISTOR ( PIPE TEMP. )
6 ( *SPM 4 ) PINK 5 WHITE
5 BLUE 6
4 GND GND Black P390 1 BLACK
3 Vcc Control power voltage input White BM02B-GHHD-B-TBT 2 BLACK THERMISTOR ( ROOM TEMP. )
GRAY
2 Vsp Speed control voltage input Yellow RED 1
1 FG Revolution pulse output Blue ORANGE 2
P391 Thermistor Characteristics.
DAMPER LOCK ( RIGHT ) YELLOW 3 P160
( *SPM 1 ) M B06B-PASK-1 Temperature
P150 DC Fan motor 1 ( upper ) PINK 4 0 20 30
WHITE Thermistor
BLUE 5
Terminal Lead wire 176.03 k 39.57 k
Pin No. Function of terminal 6
62.91 k
code color Thermistor ( Pipe temp. )
1.10 V 2.21 V 2.79 V
6 Vm Motor power voltage input Red
5 RED 1
P390 Thermistor Characteristics.
4 GND GND Black ORANGE 2
P161 Temperature
3 Vcc Control power voltage input White DAMPER LOCK ( LEFT ) YELLOW 3 B05B-PASK-1 0 20 30
Thermistor
2 Vsp Speed control voltage input Yellow
( *SPM 2 ) M PINK 4 WHITE
DC5V-2 1 33.62 k 12.54 k 8.04 k
Revolution pulse output Blue
BLUE 5 Thermistor ( room temp. )
1 FG 2
1.15 V 2.22 V 2.77 V
3
DC340V 4
RED 7 5
P300
P151 6
6 B12B-PASK-1 TEST
B5 ( 7-5.6 ) B-XASK-1-A WHITE 7
5 WHITE 8
BLACK 4 DC15V 9
DC FAN MOTOR 2 ( LOWER ) FM
WHITE 3 10
YELLOW 2 11
BLUE 1 12 WIRELESS LAN ADAPTER ( OPTION )
GND A2 GND B4
UTY-TFSXZ1
DC340V P210
RED 6 B04B-PASK-1
WHITE
5
DC12V-3
BLACK 4 DC15V 1
UL1430 AWG26 RED
3 2 ( 4 BLACK ) J2
DC FAN MOTOR 1 ( UPPER ) FM WHITE UL1430 AWG26 BLACK
( 3 GREEN )
YELLOW 2 UL1430 AWG26 WHITE 3 USB5-A4M2-KNSO-01
P150 ( 2 WHITE ) WHITE
BLUE 1 UL1430 AWG26 GREEN 4 ( 1 RED )
B5 ( 6-5 ) B-XARK-1-A
RED
GND A2 GND B2

WHITE 1
2 P410
REFRIGERANT LEAK WHITE 3 B06B-PLISK-1
DETECTION SENSOR WHITE 4
WHITE

FIS5084 WHITE 5 DC5V-3

WHITE 6

GND B4

8-1. Models: AG↔G09KVCB, AG↔G12KVCB, and AG↔G14KVCB - (02-20) - 8. PC board diagrams

8-2. Models: AOYG09KVCBN, AOYG12KVCBN, and AOYG14KVCBN
INVERTER ASSEMBLY
09 model : EZ-020LHUE
12, 14 models : EZ020WHUE
TECHNICAL DATA

TECHNICAL DATA
AND PARTS LIST

AND PARTS LIST

EMI FILTER
KRFC-13
EMI FILTER EMI FILTER 2 TURNS
KRFC-13 KRFC-13
INDOOR UNIR 2 TURNS 1 TURNE UL3271 AWG16
COMPRESSOR
W400 RED RED
U
B
L UL1015 AWG20 W103 UL3271 AWG16 Winding Resistance
BLACK W401 WHITE WHITE
1 B
B
V CM 09 model
UL3271 AWG16
UL1015 AWG20 W104 W402 BLACK BLACK U-V
N WHITE W
2 B B V-W 1.910 (20 )
U-W
SERIAL UL1015 AWG20 W70
RED
3 B
P60 1 BLACK 12, 14 models
B2P3-VH-B 3 BLACK 4-WAY VALVE COIL U-V
POWER SOURCE UL1015 AWG14 W100 WHITE
BLACK DC Resistance 1,970 (20 ) V-W 1.916 (20 )
AC230V L B AC230V
50Hz ( ON ) U-W
UL1015 AWG14 W101
WHITE
N B
UL1015 AWG16
GREEN W102 CN650 DC Fan Motor
EARTH B
Terminal Lead wire
Pin No. Function of terminal
DC340V code color
TERMINAL w/WIRE ( CORE )
1015#22 1 RED 1 Vm Motor power voltage input Red
GREEN DC5V
TERMINAL TRCB-25-15-12 THERMISTOR ( PIPE TEMP. ) DC FAN MOTOR 2
8 TURNS DC15V-1
BLACK 1 3
4 BLACK
BLACK 2 P1 P650 FM 4 GND GND Black
B04B-PLIRK-1 B5 ( 7-2.3 ) B-XASK-1-A 5 WHITE
BLACK 3 RED WHITE
5 Vcc Control power voltage input White
6 YELLOW
BLACK 4 6 Vsp Speed control voltage input Yellow
7 BROWN
7 FG Revolution pulse output Brown
THERMISTOR ( DISCHARGE TEMP. )
MAIN PCB GND_FAN

FRAME FRAME
09 model : G09KVCBN(Y)-A02-01-SV DC12V
THERMISTOR ( OUTDOOR TEMP. )
12 model : G12KVCBN(Y)-A02-01-SV 1 RED
P1 Thermistor Characteristics. BLACK 1
P5
Temperature 2
B03B-PLISK-1
14 model : G14KVCBN(Y)-A01-00-SV P30 2 BLUE

0 20 30 3 WHITE
B05B-PLISK-1 3 ORANGE M EXPANSION VALVE COIL
Thermistor BLACK WHITE
YELLOW
4
16.05 k 5.98 k 3.84 k 5 WHITE
Thermistor ( Pipe temp. )
1.14 V 2.21 V 2.77 V

168.60 k 62.55 k 40.01 k BASE HEATER

Thermistor ( Discharge temp. )
0.36 V 0.86 V 1.23 V
P50 1 BLACK 1 BLACK
B2P ( 4-2.4 ) -VH-B-C 3 BLACK 3 BLACK
BLACK

105 AC230V 150W

AC230V SLR-03VF
P5 Thermistor Characteristics. Resistance value (20 )
( ON )
321 - 366
Temperature Only for 12 and 14 models
Thermistor 0 20 30

35.21 k 12.64 k 7.97 k P30 Expansion Valve Coil

Thermistor ( Outdoor temp. ) DC5V-2
2.61 V 3.76 V 4.14 V PRESSURE SWITCH Recommended Drive Condition
WHITE 1 P20 Unipolar Drive, 1-2 Phase Excitation.
WHITE 2 B03B-XNISK-A-1
WHITE
DC5V 1(Red) - 3(Blue)
3 1 Coil resistance
2 1(Red) - 4(Orange)
46.0
3 1(Red) - 5(Yellow)
Type of contact : Sigle pole single throw (20 )
4
C 5
1(Red) - 6(White)
H
P600 6
B12B-PASK-1 7 TEST Recommended drive condition : Unipolar drive, 1-2 phase excitation.
Pressure WHITE
8 Switching mode
Characteristics of pressure switch 9 Phase No. Lead wire colors
1 2 3 4 5 6 7 8
10
Contact : Short Open 4.2 ~ 4.05MPa 11 1 White On On Off Off Off Off Off On
12 2 Yellow Off On On On Off Off Off Off
Contact : Open Short 3.2 ± 0.15MPa
3 Orange Off Off Off On On On Off Off
GND_CPU
4 Blue Off Off Off Off Off On On On

The movement mode

1 2 3 4 5 6 7 8 : Valve close
WHITE
8 7 6 5 4 3 2 1 : Valve open
1
RED
( COM )
M
3
ORANGE

2 4

YELLOW BLUE

8-2. Models: AO↔G09KVCBN, AO↔G12KVCBN, and AO↔G14KVCBN - (02-21) - 8. PC board diagrams

TECHNICAL DATA

TECHNICAL DATA
AND PARTS LIST

AND PARTS LIST

8-2. Models: AO↔G09KVCBN, AO↔G12KVCBN, and AO↔G14KVCBN - (02-22) - 8. PC board diagrams
3. TROUBLESHOOTING

2023.09.01
SR_CH03_AG002EF_03
CONTENTS

3. TROUBLESHOOTING
1. Error code ....................................................................................................03-1
1-1. How to check the error memory......................................................................................03-1
1-2. How to erase the error memory ......................................................................................03-1
1-3. Error code table (Indoor unit and wired remote controller)..............................................03-2
2. Troubleshooting with error code ...............................................................03-3
2-1. E: 11. Serial communication error (Serial reverse transfer error) (Outdoor unit).............03-3
2-2. E: 11. Serial communication error (Serial forward transfer error) (Indoor unit) ...............03-5
2-3. E: 12. →ired remote controller communication error (Indoor unit) ..................................03-7
2-4. E: 32. Indoor unit main PCB error (Indoor unit) ..............................................................03-8
2-5. E: 35. MANUAL AUTO button error (Indoor unit)............................................................03-9
2-6. E: 41. Room temperature sensor error (Indoor unit) .....................................................03-10
2-7. E: 42. Indoor unit heat exchanger sensor error (Indoor unit) ........................................03-11
2-8. E: 45. Refrigerant leakage sensor error (Indoor unit)....................................................03-12
2-9. E: 45. Refrigerant leakage sensor deterioration (Indoor unit) .......................................03-13
2-10. E: 51. Indoor unit fan motor error (Indoor unit) ...........................................................03-14
2-11. E: 57. Damper (Open/Close) detection limit switch error ............................................03-15
2-12. E: 57. Damper (Open/Close) simultaneous detection limit switch error (Indoor unit)..03-16
2-13. E: 62. Outdoor unit main PCB error (Outdoor unit) .....................................................03-17
2-14. E: 71. Discharge thermistor error (Outdoor unit).........................................................03-18
2-15. E: 73. Outdoor unit heat exchanger thermistor error (Outdoor unit)............................03-19
2-16. E: 74. Outdoor temperature thermistor error (Outdoor unit)........................................03-20
2-17. E: 84. Current sensor error (Outdoor unit) ..................................................................03-21
2-18. E: 86. High pressure switch error (Outdoor unit) ........................................................03-22
2-19. E: 94. Trip detection (Outdoor unit) ............................................................................03-23
2-20. E: 95. Compressor motor control error (Outdoor unit) ................................................03-24
2-21. E: 97. Outdoor unit fan motor error (Outdoor unit) ......................................................03-25
2-22. E: 99. 4-way valve error (Outdoor unit).......................................................................03-26
2-23. E: A1. Discharge temperature error (Outdoor unit) .....................................................03-28
2-24. E: A8. Refrigerant leakage sensor error (Indoor unit) .................................................03-30
3. Troubleshooting without error code........................................................03-31
3-1. Indoor unit—No power..................................................................................................03-31
3-2. Outdoor unit—No power...............................................................................................03-32
3-3. No operation (Power is on) ...........................................................................................03-33
3-4. No cooling/No heating ..................................................................................................03-34
3-5. Abnormal noise.............................................................................................................03-36
3-6. →ater leaking................................................................................................................03-37
4. Service parts information .........................................................................03-38
4-1. Compressor..................................................................................................................03-38
4-2. Inverter compressor......................................................................................................03-39
4-3. Outdoor unit Electronic Expansion Valve (EEV) ...........................................................03-42
4-4. Indoor unit fan motor ....................................................................................................03-44
CONTENTS (continued)
4-5. Outdoor unit fan motor..................................................................................................03-45
5. Thermistor resistance values...................................................................03-46
5-1. Indoor unit ....................................................................................................................03-46
5-2. Outdoor unit..................................................................................................................03-47
1. Error code
→hen a problem occurs in the system or the connected device, the error content is notified by dis-
playing the code.
NOTE: This function is only available in a system with indoor or IR receiver units equipped with in-
dicator lamps to show the error content.

Errors, once displayed, will be automatically stored in the PC board of the indoor unit. Even if the
power is disconnected, the memory containing the error history will not be erased.
TROUBLESHOOTING

TROUBLESHOOTING
If another error occurs later, the stored error memory will be updated automatically and replaced with
the new one. (Previous error will be erased.)

1-1. How to check the error memory

→hen an error occurs, the operation lamp (Green) and the timer lamp (Orange) indicate the error
content by blinking. To check the error memory, follow the procedures below.

1. Stop the operation of the air conditioner, and then disconnect the power supply.
2. Reconnect the power supply.
3. In one of the following two methods, the memorized error is only displayed during the “3 min-
utes ST”* state period.
• Start the operation and then press the TEST RUN button on the remote controller.
• Press the MANUAL AUTO button on the indoor unit for 10 seconds or more.

2 minutes 20 seconds

Error memory display

In case of “No memorized error display” ,

TEST RUN display will be shown.

Turning on the power supply Starting operation and then;

- Press TEST RUN button on the remote controller.
or
- Press MANUAL AUTO button on the indoor unit for 10 seconds or more.

*: The “3 minutes ST” period lasts 2 minutes and 20 seconds after turning on the power supply.

1-2. How to erase the error memory

The error memory can be erased in one of the following two methods.
• Manual erase: Pressing the MANUAL AUTO button on the indoor unit while the “Error memory dis-
play” is being shown. (Short beep emits for about 3 seconds.)

• Automatic erase: After continuing the normal operation of the air conditioner without error for 2
hours or longer after displaying the error memory as described in How to check the error memory.
(Except FAN operation mode.)

1-1. How to check the error memory - (03-1) - 1. Error code

1-3. Error code table (Indoor unit and wired remote controller)
The operation, timer, and economy indicators operate according to the error contents.
For confirmation of the error contents, refer the flashing pattern as follows.

Indoor unit display Wired

remote
Error contents Operation [ ] Timer [ ] Economy [ ] controller
(Green) (Orange) (Green) display
E: 11. Serial communication error (Serial
1 times 1 times Continuous 11
reverse transfer error) (Outdoor unit)
TROUBLESHOOTING

TROUBLESHOOTING
E: 11. Serial communication error (Serial
1 times 1 times Continuous 11
forward transfer error) (Indoor unit)
E: 12. →ired remote controller
1 times 2 times Continuous 12
communication error (Indoor unit)
E: 32. Indoor unit main PCB error (Indoor
3 times 2 times Continuous 32
unit)
E: 35. MANUAL AUTO button error (Indoor
3 times 5 times Continuous 35
unit)
E: 41. Room temperature sensor error
4 times 1 times Continuous 41
(Indoor unit)
E: 42. Indoor unit heat exchanger sensor
4 times 2 times Continuous 42
error (Indoor unit)
E: 45. Refrigerant leakage sensor error
4 times 5 times Continuous 45
(Indoor unit)
E: 45. Refrigerant leakage sensor
4 times 5 times Continuous 45
deterioration (Indoor unit)
E: 51. Indoor unit fan motor error (Indoor
5 times 1 times Continuous 51
unit)
E: 57. Damper (Open/Close) detection limit
5 times 7 times Continuous 57
switch error
E: 57. Damper (Open/Close) simultaneous
5 times 7 times Continuous 57
detection limit switch error (Indoor unit)
E: 62. Outdoor unit main PCB error
6 times 2 times Continuous 62
(Outdoor unit)
E: 71. Discharge thermistor error (Outdoor
7 times 1 times Continuous 71
unit)
E: 73. Outdoor unit heat exchanger
7 times 3 times Continuous 73
thermistor error (Outdoor unit)
E: 74. Outdoor temperature thermistor error
7 times 4 times Continuous 74
(Outdoor unit)
E: 84. Current sensor error (Outdoor unit) 8 times 4 times Continuous 84
E: 86. High pressure switch error (Outdoor
8 times 6 times Continuous 86
unit)
E: 94. Trip detection (Outdoor unit) 9 times 4 times Continuous 94
E: 95. Compressor motor control error
9 times 5 times Continuous 95
(Outdoor unit)
E: 97. Outdoor unit fan motor error
9 times 7 times Continuous 97
(Outdoor unit)
E: 99. 4-way valve error (Outdoor unit) 9 times 9 times Continuous 99
E: A1. Discharge temperature error
10 times 1 times Continuous A1
(Outdoor unit)
E: A8. Refrigerant leakage sensor error
10 times 8 times Continuous A8
(Indoor unit)

1-3. Error code table (Indoor unit and wired remote controller) - (03-2) - 1. Error code
2. Troubleshooting with error code

2-1. E: 11. Serial communication error (Serial reverse transfer

error) (Outdoor unit)
Operation indicator 1 time flash
Timer indicator 1 time flash
Indicator Indoor unit
Economy indicator Continuous flash
Error code E: 11
TROUBLESHOOTING

TROUBLESHOOTING
Main PCB →hen the indoor unit cannot receive the serial signal
from outdoor unit more than 2 minutes after power on,
Detective actuator Outdoor unit
Fan motor or the indoor unit cannot receive the serial signal more
than 15 seconds during normal operation.
Forecast of cause Connection failure
External cause
Main PCB failure
Outdoor unit fan motor failure

Check point 1. Reset the power and operate

Does error indication show again?
If no, go to "Check point 1-2".

Check point 2. Check connection

Check any loose or removed connection line of indoor unit and outdoor unit.
Check connection condition is control unit. (If there is loose connector, open cable or mis-wiring.)
If there is an abnormal condition, correct it by referring to the installation manual or the “DESIGN
& TECHNICAL MANUAL”.

Check point 3. Check the voltage of power supply

Check the voltage of power supply

Check if AC 207 V (AC 230 V -10%) to AC 253 V (AC 230 V +10%) appears at
outdoor unit terminal L - N. +
-

2-1. E: 11. Serial communication error (Serial reverse transfer error) (Outdoor unit) - (03-3) - 2. Troubleshooting with error code
Check point 4. Check serial signal (Reverse transfer signal)
Check serial signal (Reverse transfer signal)
GREEN

WHITE
N
BLACK
L
RED
3 +
WHITE -
2
BLACK
1
TROUBLESHOOTING

TROUBLESHOOTING
• Check if indicated value swings between AC 70 V and AC 130 V at the outdoor unit terminal 1
—3.
• If it is abnormal, check the parts below.
– Outdoor unit fan motor in "Service parts information" on page 03-38
• If outdoor fan motor is abnormal, replace outdoor unit fan motor and main PCB.
• If the checked parts are normal, replace the main PCB.

End

Check point 1-2. Check external cause such as noise

• Check the complete insulation of the grounding.
• Check if there is any equipment that causes harmonic wave near the power cable (Neon light
bulb or any electronic equipment which causes harmonic wave).

End

2-1. E: 11. Serial communication error (Serial reverse transfer error) (Outdoor unit) - (03-4) - 2. Troubleshooting with error code
2-2. E: 11. Serial communication error (Serial forward transfer
error) (Indoor unit)
Operation indicator 1 time flash
Timer indicator 1 time flash
Indicator Indoor unit
Economy indicator Continuous flash
Error code E: 11
Main PCB
Indoor unit →hen the outdoor unit cannot properly receive the serial
Detective actuator Fan motor
signal from indoor unit for 10 seconds or more.
Outdoor unit Main PCB
TROUBLESHOOTING

TROUBLESHOOTING
Connection failure
Forecast of cause External cause
Main PCB failure

Check point 1. Reset the power and operate

Does error indication show again?
If no, go to "Check point 1-2".

Check point 2. Check connection

Check any loose or removed connection line of indoor unit and outdoor unit.
If there is an abnormal condition, correct it by referring to the installation manual or the “DESIGN
& TECHNICAL MANUAL”.
Check connection condition is control unit. (If there is loose connector, open cable or mis-wiring.)

Check point 3. Check the voltage of power supply

Check the voltage of power supply

Check if AC 207 V (AC 230 V -10%) to AC 253 V (AC 230 V +10%) appears at
outdoor unit terminal L - N. +
-

2-2. E: 11. Serial communication error (Serial forward transfer error) (Indoor unit) - (03-5) - 2. Troubleshooting with error code
Check point 4. Check serial signal (Forward transfer signal)
Check serial signal (Forward transfer signal)
GREEN

WHITE
N
BLACK
L
+
RED -
3
WHITE
2
BLACK
1
TROUBLESHOOTING

TROUBLESHOOTING
• Check if indicated value swings between AC 30 V and AC 130 V at outdoor unit terminal 2—3.
• If it is abnormal, replace main PCB.

End

Check point 1-2. Check external cause such as noise

• Check if the ground connection is proper.
• Check if there is any equipment that causes harmonic wave near the power cable (Neon light
bulb or any electronic equipment which causes harmonic wave).

End

2-2. E: 11. Serial communication error (Serial forward transfer error) (Indoor unit) - (03-6) - 2. Troubleshooting with error code
2-3. E: 12. Wired remote controller communication error (Indoor
unit)
Operation indicator 1 time flash
Timer indicator 2 time flash
Indicator Indoor unit
Economy indicator Continuous flash
Error code E: 12
Indoor unit Main PCB →hen the indoor unit cannot receive the signal from
Detective actuator →ired remote controller more than 1 minute during
→ired remote control
normal operation.
TROUBLESHOOTING

TROUBLESHOOTING
Terminal connection abnormal
Forecast of cause →ired remote control failure
Main PCB failure

Check point 1. Check the connection of terminal

After turning off the power, check & correct the
followings.
• Check the connection of terminal between
remote controller and indoor unit, and check
if there is a disconnection of the cable.

Check point 2. Check connection • If it is DC 12 V, remote controller is failure.

Check voltage at CN6 (terminal 1—3) (Main PCB is normal)
of main PCB. (Power supply to the re- – Replace Remote Control
mote controller) • If it is DC 0 V, main PCB is failure. (Check
Upon correcting the removed connec- remote controller once again)
tor or mis-wiring, reset the power. – Replace main PCB

End

2-3. E: 12. →ired remote controller communication error (Indoor unit) - (03-7) - 2. Troubleshooting with error code
2-4. E: 32. Indoor unit main PCB error (Indoor unit)
Operation indicator 3 time flash
Timer indicator 2 time flash
Indicator Indoor unit
Economy indicator Continuous flash
Error code E: 32
→hen power is on and there is some below case.
Detective actuator Indoor unit Main PCB 1. →hen model information of EEPROM is incorrect.
2. →hen the access to EEPROM failed.
External cause
TROUBLESHOOTING

TROUBLESHOOTING
Forecast of cause Defective connection of electrical components
Main PCB failure

Check point 1. Reset power supply and operate

Does error indication show again?
If no, go to "Check point 1-2".

Check point 2. Check Indoor unit electrical components

• Check all connectors. (loose connector or incorrect wiring)
• Check any shortage or corrosion on PCB.

Check point 3. Replace the main PCB

Replace the main PCB.

End

Check point 1-2. Check external cause such as noise

• Check if the ground connection is proper.
• Check if there is any equipment that causes harmonic wave near the power cable (Neon light
bulb or any electronic equipment which causes harmonic wave).

End

NOTE: EEPROM
EEPROM (Electronically Erasable and Programmable Read Only Memory) is a non-volatile
memory which keeps memorized information even if the power is turned off. It can change
the contents electronically. To change the contents, it uses higher voltage than normal, and
it cannot change a partial contents. (Rewriting shall be done upon erasing the all contents.)
There is a limit in a number of rewriting.

2-4. E: 32. Indoor unit main PCB error (Indoor unit) - (03-8) - 2. Troubleshooting with error code
2-5. E: 35. MANUAL AUTO button error (Indoor unit)
Operation indicator 3 time flash
Timer indicator 5 time flash
Indicator Indoor unit
Economy indicator Continuous flash
Error code E: 35
Indoor unit controller PCB
→hen the MANUAL AUTO button becomes on for
Detective actuator Indicator PCB
consecutive 60 or more seconds.
Manual auto switch
MANUAL AUTO button failure
Forecast of cause
TROUBLESHOOTING

TROUBLESHOOTING
Controller PCB and indicator PCB failure

Check point 1. Check the MANUAL AUTO but-

ton
• Check if MANUAL AUTO button is If MANUAL AUTO button is disabled (ON/OFF
kept pressed. switching), replace it.
• Check ON/OFF switching opera-
tion by using a meter.

Check point 2. Replace the main PCB and indicator PCB

If Check Point 1 does not improve the symptom, replace the main PCB and indicator PCB.

End

2-5. E: 35. MANUAL AUTO button error (Indoor unit) - (03-9) - 2. Troubleshooting with error code
2-6. E: 41. Room temperature sensor error (Indoor unit)
Operation indicator 4 time flash
Timer indicator 1 time flash
Indicator Indoor unit
Economy indicator Continuous flash
Error code E: 41
Indoor unit main PCB Room temperature thermistor is open or short is
Detective actuator
Room temperature thermistor detected always.
Connector failure
Forecast of cause Thermistor failure
TROUBLESHOOTING

TROUBLESHOOTING
Main PCB failure

Check point 1. Check connection of connector

• Check if connector is loose or removed.
• Check erroneous connection.
• Check if thermistor cable is open

-> Reset power when reinstalling due to removed connector or incorrect wiring.

Check point 2. Remove connector and check thermistor resistance value

• For the room thermistor resistance value, refer to "Thermistor resistance values"
on page 03-46.
• If thermistor is either open or shorted, replace it and reset the power.

Check point 3. Check voltage of main PCB

Make sure circuit diagram of each indoor unit and check terminal voltage at thermis-
tor (DC 5.0 V).
NOTE: For details of thermistor connector, refer to "→iring diagrams" in Chapter 2.
TECHNICAL DATA AND PARTS LIST on page 02-18.

If the voltage does not appear, replace main PCB.

End

2-6. E: 41. Room temperature sensor error (Indoor unit) - (03-10) - 2. Troubleshooting with error code
2-7. E: 42. Indoor unit heat exchanger sensor error (Indoor unit)
Operation indicator 4 time flash
Timer indicator 2 time flash
Indicator Indoor unit
Economy indicator Continuous flash
Error code E: 42
Indoor unit main PCB
→hen heat exchanger temperature thermistor open or
Detective actuator Heat exchanger temperature
short circuit is detected.
thermistor
Connector connection failure
TROUBLESHOOTING

TROUBLESHOOTING
Forecast of cause Thermistor failure
Main PCB failure

Check point 1. Check connection of connector

• Check if connector is loose or removed.
• Check erroneous connection.
• Check if thermistor cable is open

-> Reset power when reinstalling due to removed connector or incorrect wiring.

Check point 2. Remove connector and check thermistor resistance value

• For the heat exchanger thermistor resistance value, refer to "Thermistor resis-
tance values" on page 03-46.
• If thermistor is either open or shorted, replace it and reset the power.

Check point 3. Check voltage of main PCB

Make sure circuit diagram of each indoor unit and check terminal voltage at thermis-
tor (DC 5.0 V).
NOTE: For details of thermistor connector, refer to "→iring diagrams" in Chapter 2.
TECHNICAL DATA AND PARTS LIST on page 02-18.

If the voltage does not appear, replace main PCB.

End

2-7. E: 42. Indoor unit heat exchanger sensor error (Indoor unit) - (03-11) - 2. Troubleshooting with error code
2-8. E: 45. Refrigerant leakage sensor error (Indoor unit)
Operation indicator 4 time flash
Timer indicator 5 time flash
Indicator Indoor unit
Economy indicator Continuous flash
Error code E: 45
→hen refrigerant leakage sensor open, short circuit, or
Detective actuator Refrigerant leakage sensor
abnormal voltage of drive circuits detected.
Connector connection failure
Forecast of cause Harness disconnection
TROUBLESHOOTING

TROUBLESHOOTING
Refrigerant leakage sensor deterioration

System is down.

Check point 1. Check connection of connector

• Check if connector is loose or removed.
• Check erroneous connection.
• Check if refregerant leakage sensor cable is open.

-> Reset power when reinstalling due to removed connector or incorrect wiring.

Check point 2. Replace refrigerant leakage sensor

• If an abnormality (failure) occurs, the refrigerant leakage sensor needs to be replaced.

End

2-8. E: 45. Refrigerant leakage sensor error (Indoor unit) - (03-12) - 2. Troubleshooting with error code
2-9. E: 45. Refrigerant leakage sensor deterioration (Indoor unit)
Operation indicator 4 time flash
Timer indicator 5 time flash
Indicator Indoor unit
Economy indicator Continuous flash
Error code E: 45
→hen refrigerant leakage sensor open, short circuit, or
Detective actuator Refrigerant leakage sensor
abnormal voltage of drive circuits detected.
Connector connection failure
Forecast of cause Harness disconnection
TROUBLESHOOTING

TROUBLESHOOTING
Refrigerant leakage sensor deterioration

Continuous operation for a certain period is possible.

Check point 1. Replace refregirant leakage sensor

• Replace due to expiration of refregirant leakage sensor.
• Refregirant leakage sensor needs to be replaced regulary.

End

2-9. E: 45. Refrigerant leakage sensor deterioration (Indoor unit) - (03-13) - 2. Troubleshooting with error code
2-10. E: 51. Indoor unit fan motor error (Indoor unit)
Operation indicator 5 time flash
Timer indicator 1 time flash
Indicator Indoor unit
Economy indicator Continuous flash
Error code E: 51
Main PCB →hen the actual rotation number of the indoor unit fan
Detective actuator Indoor unit motor is below 1/3 of the target rotation number
Fan motor
continuously for more than 56 seconds.
Fan rotation failure
Fan motor winding open
TROUBLESHOOTING

TROUBLESHOOTING
Forecast of cause Motor protection by surrounding temperature rise
Control PCB failure
Indoor unit fan motor failure

Check point 1. Check rotation of fan

Rotate the fan by hand when operation is off. (Check if fan is caught, dropped off or locked motor)
If fan or bearing is abnormal, replace it.

Check point 2. Check ambient temperature around motor

Check excessively high temperature around the motor. (If there is any surrounding equipment that
causes heat)
Upon the temperature coming down, restart operation.

Check point 3. Check indoor unit fan motor

Check Indoor unit fan motor. (Refer to indoor unit fan motor in "Service parts information" on page
03-38.)
If Indoor unit fan motor is abnormal, replace Indoor unit fan motor.

Check point 4. Replace the main PCB

If Check Point 1 to 3 do not improve the symptom, replace the main PCB.

End

2-10. E: 51. Indoor unit fan motor error (Indoor unit) - (03-14) - 2. Troubleshooting with error code
2-11. E: 57. Damper (Open/Close) detection limit switch error
Operation indicator 5 time flash
Timer indicator 7 time flash
Indicator Indoor unit
Economy indicator Continuous flash
Error code E: 57
Indoor unit main PCB • →hen limit switch were not able to detect the close
Limit switch though the damper close.(Upper air flow)
Detective actuator
• →hen limit switch were not able to detect the open
Damper
though the damper open.(Upper & Lower air flow)
Limit switch failure
TROUBLESHOOTING

TROUBLESHOOTING
Shorted connector/wire
Forecast of cause
Damper faulure
Controller PCB failure

Check point 1. Check limit switch

• Check operation of limit switch. (any blocking by dust, etc.)
• Remove limit switch and check ON/OFF switching operation by using a meter.

-> If limit switch is detective, replace it.

Check point 2. Check connector (CN18)/wire

Check loose contact of CN18/shorted wire (pinched wire).
-> Replace limit switch if the wire is abnormal

Check point 3. Check Damper

• Check the obstruction of damper movement.
• Check the damper movement.

-> Replace damper if the damper is abnormal

Check point 4. Replace the main PCB

If Check Point 1 and 3 do not improve the symptom, replace the main PCB.

End

2-11. E: 57. Damper (Open/Close) detection limit switch error - (03-15) - 2. Troubleshooting with error code
2-12. E: 57. Damper (Open/Close) simultaneous detection limit
switch error (Indoor unit)
Operation indicator 5 time flash
Timer indicator 7 time flash
Indicator Indoor unit
Economy indicator Continuous flash
Error code E: 57
Indoor unit main PCB →hen the limit switch detects open and close at the
Detective actuator
Limit switch simultaneous.
Limit switch failure
TROUBLESHOOTING

TROUBLESHOOTING
Forecast of cause Shorted connector/wire
Controller PCB failure

Check point 1. Check limit switch

• Check operation of limit switch. (any blocking by dust, etc.)
• Remove limit switch and check ON/OFF switching operation by using a meter.

-> If limit switch is detective, replace it.

Check point 2. Check connector (CN18)/wire

Check loose contact of CN18/shorted wire (pinched wire).
-> Replace limit switch if the wire is abnormal

Check point 3. Replace the main PCB

If Check Point 1, 2 do not improve the symptom, replace the main PCB.

End

2-12. E: 57. Damper (Open/Close) simultaneous detection limit switch error (Indoor - (03-16) - 2. Troubleshooting with error code
unit)
2-13. E: 62. Outdoor unit main PCB error (Outdoor unit)
Operation indicator 6 time flash
Timer indicator 2 time flash
Indicator Indoor unit
Economy indicator Continuous flash
Error code E: 62
Access to EEPROM failed due to some cause after
Detective actuator Outdoor unit Main PCB
outdoor unit started.
External cause (Noise, temporary open, voltage drop)
Forecast of cause
Main PCB failure
TROUBLESHOOTING

TROUBLESHOOTING
Check point 1. Reset power supply and operate
Does error indication show again?
If no, go to "Check point 1-2".

Check point 2. Replace the main PCB

Replace the main PCB.

End

Check point 1-2. Check external cause

• Check if temporary voltage drop was not generated.
• Check if momentary open was not generated.
• Check if ground is connection correctly or there are no related cables near the power line.

End

2-13. E: 62. Outdoor unit main PCB error (Outdoor unit) - (03-17) - 2. Troubleshooting with error code
2-14. E: 71. Discharge thermistor error (Outdoor unit)
Operation indicator 7 time flash
Timer indicator 1 time flash
Indicator Indoor unit
Economy indicator Continuous flash
Error code E: 71
Outdoor unit main PCB →hen discharge pipe temperature thermistor open or
Detective actuator Discharge pipe temperature short circuit is detected at power on or while running the
thermistor compressor
Connector failure
TROUBLESHOOTING

TROUBLESHOOTING
Forecast of cause Thermistor failure
Main PCB failure

Check point 1. Check connection of connector

• Check if connector is loose or removed.
• Check erroneous connection.
• Check if thermistor cable is open

Reset power when reinstalling due to removed connector or incorrect wiring.

Check point 2. Remove connector and check thermistor resistance value

• For the discharge temperature thermistor resistance value, refer to "Thermistor
resistance values" on page 03-46.
• If thermistor is either open or shorted, replace it and reset the power.

Check point 3. Check voltage of main PCB

Make sure circuit diagram of outdoor unit and check terminal voltage at thermistor
(DC 5.0 V).
NOTE: For details of thermistor connector, refer to "→iring diagrams" in Chapter 2.
TECHNICAL DATA AND PARTS LIST on page 02-18.

If the voltage does not appear, replace main PCB.

End

2-14. E: 71. Discharge thermistor error (Outdoor unit) - (03-18) - 2. Troubleshooting with error code
2-15. E: 73. Outdoor unit heat exchanger thermistor error
(Outdoor unit)
Operation indicator 7 time flash
Timer indicator 3 time flash
Indicator Indoor unit
Economy indicator Continuous flash
Error code E: 73
Outdoor unit main PCB →hen heat exchanger temperature thermistor open or
Detective actuator Heat exchanger temperature short circuit is detected at power on or while running the
thermistor compressor
TROUBLESHOOTING

TROUBLESHOOTING
Connector failure
Forecast of cause Thermistor failure
Main PCB failure

Check point 1. Check connection of connector

• Check if connector is loose or removed.
• Check erroneous connection.
• Check if thermistor cable is open

Reset power when reinstalling due to removed connector or incorrect wiring.

Check point 2. Remove connector and check thermistor resistance value

• For the outdoor unit heat exchanger thermistor resistance value, refer to "Ther-
mistor resistance values" on page 03-46.
• If thermistor is either open or shorted, replace it and reset the power.

Check point 3. Check voltage of main PCB

Make sure circuit diagram of outdoor unit and check terminal voltage at thermistor
(DC 5.0 V).
NOTE: For details of thermistor connector, refer to "→iring diagrams" in Chapter 2.
TECHNICAL DATA AND PARTS LIST on page 02-18.
If the voltage does not appear, replace main PCB.

End

2-15. E: 73. Outdoor unit heat exchanger thermistor error (Outdoor unit) - (03-19) - 2. Troubleshooting with error code
2-16. E: 74. Outdoor temperature thermistor error (Outdoor unit)
Operation indicator 7 time flash
Timer indicator 4 time flash
Indicator Indoor unit
Economy indicator Continuous flash
Error code E: 74
Outdoor unit main PCB →hen outdoor temperature thermistor open or short
Detective actuator circuit is detected at power on or while running the
Outdoor temperature thermistor
compressor
Connector failure
Forecast of cause Thermistor failure
TROUBLESHOOTING

TROUBLESHOOTING
Main PCB failure

Check point 1. Check connection of connector

• Check if connector is loose or removed.
• Check erroneous connection.
• Check if thermistor cable is open

-> Reset power when reinstalling due to removed connector or incorrect wiring.

Check point 2. Remove connector and check thermistor resistance value

• For the outdoor temperature thermistor resistance value, refer to "Thermistor re-
sistance values" on page 03-46.
• If thermistor is either open or shorted, replace it and reset the power.

Check point 3. Check voltage of main PCB

Make sure circuit diagram of outdoor unit and check terminal voltage at thermistor
(DC 5.0 V).
NOTE: For details of thermistor connector, refer to "→iring diagrams" in Chapter 2.
TECHNICAL DATA AND PARTS LIST on page 02-18.

If the voltage does not appear, replace main PCB.

End

2-16. E: 74. Outdoor temperature thermistor error (Outdoor unit) - (03-20) - 2. Troubleshooting with error code
2-17. E: 84. Current sensor error (Outdoor unit)
Operation indicator 8 time flash
Timer indicator 4 time flash
Indicator Indoor unit
Economy indicator Continuous flash
Error code E: 84
→hen input current sensor has detected 0 A, while
inverter compressor is operating at higher than 56 rps,
Detective actuator Outdoor unit Main PCB
after 1 minute upon starting the compressor. (Except
during the defrost operation)
Defective connection of electrical components
TROUBLESHOOTING

TROUBLESHOOTING
Forecast of cause External cause
Main PCB failure

Check point 1. Reset power supply and operate

If no, go to "Check point 1-2".
Does error indication show again?

Check point 2. Check connections of outdoor

unit electrical components
• Check if the terminal connection is loose. Upon correcting the removed connector or mis-
• Check if connector is removed. wiring, reset the power.
• Check erroneous connection.
• Check if cable is open.

Check point 3. Replace the main PCB

If Check point 1, 2 do not improve the symptom,
replace the main PCB.

End

Check point 1-2. Check external cause at Indoor and Outdoor (Voltage drop or Noise)
• Instant drop: Check if there is a large load electric apparatus in the same circuit.
• Momentary power failure: Check if there is a defective contact or leak current in the power sup-
ply circuit.
• Noise: Check if there is any equipment causing harmonic wave near electric line. (Neon bulb or
electric equipment that may cause harmonic wave)
Check the complete insulation of grounding.

End

2-17. E: 84. Current sensor error (Outdoor unit) - (03-21) - 2. Troubleshooting with error code
2-18. E: 86. High pressure switch error (Outdoor unit)
Operation indicator 8 time flash
Timer indicator 6 time flash
Indicator Indoor unit
Economy indicator Continuous flash
Error code E: 86
Outdoor unit main PCB →hen pressure switch open is detected in 10 seconds
Detective actuator
High pressure switch after the power is turned on.
High pressure switch connector disconnection or open
Forecast of cause High pressure switch characteristics failure
TROUBLESHOOTING

TROUBLESHOOTING
Main PCB failure

Check point 1. Check the high pressure switch connection state

• Check connector and wiring connection state.
• Check if cable is open

-> Reset power when reinstalling due to removed connector or incorrect wiring.

Check point 2. Check the high pressure switch characteristics

• Check switch characteristics.
For the characteristics of the high pressure switch, refer to below.

Check point 3. Replace main PCB

Change main PCB and check operation again.

End

• Type of contact
C
H

Pressure
• Characteristics of pressure switch

Pressure switch 1
Contact: Short Open 4.05—4.20 MPa
Contact: Open Short 3.2±0.15 MPa

Connector: P20

2-18. E: 86. High pressure switch error (Outdoor unit) - (03-22) - 2. Troubleshooting with error code
2-19. E: 94. Trip detection (Outdoor unit)
Operation indicator 9 time flash
Timer indicator 4 time flash
Indicator Indoor unit
Economy indicator Continuous flash
Error code E: 94
Main PCB Protection stop by over-current generation after inverter
compressor start processing completed generated
Detective actuator Outdoor unit consecutively 10 times.
Compressor
NOTE: The number of generations is reset when the
compressor starts up.
TROUBLESHOOTING

TROUBLESHOOTING
Outdoor unit fan operation defective, foreign matter on
heat-exchanger, excessive rise of ambient temperature
Forecast of cause
Main PCB failure
Inverter compressor failure (lock, winding short)

Check point 1. Check the outdoor unit fan operation, heat-exchanger, ambient temperature
• No obstructions in air passages?
• Heat exchange fins clogged
• Outdoor unit fan motor check
• Ambient temperature not raised by the effect of other heat sources?
• Discharged air not sucked in?

Check point 2. Replace the main PCB

If Check point 1 do not improve the symptom, replace the main PCB.

Check point 3. Replace compressor

If Check point 2 do not improve the symptom, change compressor.

End

2-19. E: 94. Trip detection (Outdoor unit) - (03-23) - 2. Troubleshooting with error code
2-20. E: 95. Compressor motor control error (Outdoor unit)
Operation indicator 9 time flash
Timer indicator 5 time flash
Indicator Indoor unit
Economy indicator Continuous flash
Error code E: 95
Main PCB 1. →hen running the compressor, if the detected rotor
location is out of phase with actual rotor location
more than 90°, the compressor stops.
2. After the compressor restarts, if the same operation
Detective actuator Outdoor unit
Compressor is repeated within 40 seconds, the compressor
TROUBLESHOOTING

TROUBLESHOOTING
stops again.
3. If 1. and 2. repeats 5 times, the compressor stops
permanently.
Defective connection of electrical components
Forecast of cause Main PCB failure
Compressor failure

Check point 1. Check Noise from Compressor

Turn on Power and check operation noise.
If an abnormal noise show, replace compres-
sor.

Check point 2. Check connection of around the compressor components

For compressor terminal, main PCB
• Check if connector is removed.
• Check erroneous connection.
• Check if cable is open. (Refer to inverter compressor in "Service parts information" on page 03-
38.)

Upon correcting the removed connector or mis-wiring, reset the power.

Check point 3. Replace the main PCB

If Check point 1, 2 do not improve the symptom, replace the main PCB.

Check point 4. Replace compressor

If Check point 3 do not improve the symptom, change compressor.

End

2-20. E: 95. Compressor motor control error (Outdoor unit) - (03-24) - 2. Troubleshooting with error code
2-21. E: 97. Outdoor unit fan motor error (Outdoor unit)
Operation indicator 9 time flash
Timer indicator 7 time flash
Indicator Indoor unit
Economy indicator Continuous flash
Error code E: 97
Main PCB 1. →hen outdoor fan rotation speed is less than 100
rpm in 20 seconds after fan motor starts, fan motor
stops.
2. After fan motor restarts, if the same operation within
Detective actuator Outdoor unit
Fan motor 60 seconds is repeated 3 times in a row,
TROUBLESHOOTING

TROUBLESHOOTING
compressor and fan motor stops.
3. If 1. and 2. repeats 5 times in a row, compressor
and fan motor stops permanently.
Fan rotation failure
Motor protection by surrounding temperature rise
Forecast of cause
Main PCB failure
Outdoor unit fan motor

Check point 1. Check rotation of fan

Rotate the fan by hand when operation is off. (Check if fan is caught, dropped off or locked motor)
If fan or bearing is abnormal, replace it.

Check point 2. Check ambient temperature around motor

Check excessively high temperature around the motor. (If there is any surrounding equipment that
causes heat)
Upon the temperature coming down, restart operation.

Check point 3. Check outdoor unit fan motor

Check outdoor unit fan motor. (Refer to outdoor unit fan motor in "Service parts information" on
page 03-38.)
If outdoor unit fan motor is abnormal, replace outdoor unit fan motor and main PCB.

Check point 4. Check output voltage of main PCB

Check outdoor unit circuit diagram and the voltage. (Measure at main PCB side con-
nector)
NOTE: For details of wiring diagram, refer to "→iring diagrams" in Chapter 2.
TECHNICAL DATA AND PARTS LIST on page 02-18.

Read wire DC voltage

Red—Black 240 to 400 V
→hite—Black 15 ± 1.5 V
-> If the voltage is not correct, replace Main PCB.

End

2-21. E: 97. Outdoor unit fan motor error (Outdoor unit) - (03-25) - 2. Troubleshooting with error code
2-22. E: 99. 4-way valve error (Outdoor unit)
Operation indicator 9 time flash
Timer indicator 9 time flash
Indicator Indoor unit
Economy indicator Continuous flash
Error code E: 99
Indoor unit main PCB →hen the indoor heat exchanger temperature is
Heat exchanger temperature compared with the room temperature, and either
thermistor following condition is detected continuously two times,
Room temperature thermistor the compressor stops.
Indoor heat exchanger temp. - Room temp. > 10 °C
TROUBLESHOOTING

TROUBLESHOOTING
Detective actuator (Cooling or Dry operation)
Indoor heat exchanger temp. - Room temp. < -10 °C
4-way valve (Heating operation)
If the same operation is repeated 5 times, the
compressor stops permanently.
Air filter clogged
Connector connection failure
Thermistor failure
Forecast of cause
Coil failure
4-way valve failure
Main PCB failure

Check point 1. Check air filter condition

Check air filter dirty.
If the air filter dirty, clean up the air filter.

Check point 2. Check connection of connector

• Check if connector is removed.
• Check erroneous connection.
• Check if thermistor cable is open.

Upon correcting the removed connector or mis-wiring, reset the power.

Check point 3. Check each thermistor

• Isn’t it fallen off the holder?
• Is there a cable pinched?

Check characteristics of room thermistor and indoor unit heat exchanger thermistor.
For the thermistor resistance value, refer to "Thermistor resistance values" on page 03-46.
If defective, replace the thermistor.

2-22. E: 99. 4-way valve error (Outdoor unit) - (03-26) - 2. Troubleshooting with error code
Check point 4. Check the solenoid coil and 4-way valve
NOTE: Refer solenoid coil and 4-way valve in "Service parts information" on page 03-38.
• Solenoid coil
Remove CN30 (for 09/12 model) and CN500 (for 14 model) from PCB and check the resistance
value of coil. Resistance value is 1.88 kΩ~2.29 kΩ.
If it is open or abnormal resistance value, replace solenoid coil.
• 4-way valve
Check each piping temperature, and the location of the valve by the temperature difference.
If the value location is not proper, replace 4-way valve.
TROUBLESHOOTING

TROUBLESHOOTING
Check point 5. Replace main PCB
If Check Point 1 to 4 do not improve the symptom, replace main PCB.

End

2-22. E: 99. 4-way valve error (Outdoor unit) - (03-27) - 2. Troubleshooting with error code
2-23. E: A1. Discharge temperature error (Outdoor unit)
Operation indicator 10 time flash
Timer indicator 1 time flash
Indicator Indoor unit
Economy indicator Continuous flash
Error code E: A1
Outdoor unit main PCB Protection stop by discharge temperature ≥ 110 °C
Detective actuator during compressor operation generated 2 times within
Discharge temperature thermistor
24 hours.
3-way valve not opened
EEV or capillary tube defective, strainer clogged
TROUBLESHOOTING

TROUBLESHOOTING
Outdoor unit operation failure, foreign matter on heat
Forecast of cause exchanger
Discharge temperature thermistor failure
Insufficient refrigerant
Main PCB failure

Check point 1. Check if 3-way valve is open

If the 3-way valve is closed, open the 3-way valve and check operation.
NOTE: For cooling operation, check gas side of the 3-way valve.
For heating operation, check liquid side of the 3-way valve.

Check point 2. Check any of the electronic expansion valve (EEV), capillary tube, or strainer, or all
• Check if EEV open or there is a capillary tube defect.
Refer to outdoor unit Electronic Expansion Valve (EEV) or Capillary tube in "Service parts infor-
mation" on page 03-38.
• Check the strainer clogging.

Check point 3. Check the outdoor unit fan and heat exchanger
• Check for foreign object at heat exchanger
• Check if fan can be rotated by hand.
• Check the motor. (Refer to outdoor unit fan motor in "Service parts information" on page 03-
38.)

Check point 4. Check the discharge thermistor

The discharge temperature thermistor characteristics check. (Check by disconnecting thermistor
from PCB.)
NOTE: For the characteristics of the thermistor, refer to "Thermistor resistance values" on page
03-46.

2-23. E: A1. Discharge temperature error (Outdoor unit) - (03-28) - 2. Troubleshooting with error code
Check point 5. Check the refrigerant amount
Check the refrigerant leakage.

Check point 6. Replace the main PCB

If check point 1 to 5 do not improve the symptom, replace the main PCB.
TROUBLESHOOTING

TROUBLESHOOTING
End

2-23. E: A1. Discharge temperature error (Outdoor unit) - (03-29) - 2. Troubleshooting with error code
2-24. E: A8. Refrigerant leakage sensor error (Indoor unit)
Operation indicator 10 time flash
Timer indicator 8 time flash
Indicator Indoor unit
Economy indicator Continuous flash
Error code E: A8
Detective actuator Refrigerant leakage sensor
Forecast of cause Refrigerant leakage

Check point 1. Refrigerant Leak Detection conditions

TROUBLESHOOTING

TROUBLESHOOTING
• →hen the refrigerant leakage sensor detects refrigerant.
• System stop -> Cooling/heating cannot be operated.
• Stir operation by fan -> Safety is important, and fan operation cannot be stopped.

-> Check for refrigerant leaks and take corrective action.

Check point 2. Error release condition

Power on again.
• If the power is not turned on again, the error will not be cleared even if the gas concentration
drops.
• If the refrigerant leakage is detected again after the power is turned on again, an error will occur
again.
• Replace the refrigerant leakage sensor as it will not recover if exposed to a high concentration
of gas or if exposed multiple times even if the concentration is not high.

End

2-24. E: A8. Refrigerant leakage sensor error (Indoor unit) - (03-30) - 2. Troubleshooting with error code
3. Troubleshooting without error code

3-1. Indoor unit—No power

Power supply failure
Forecast of cause External cause
Electrical components defective

Check point 1. Check installation condition

TROUBLESHOOTING

TROUBLESHOOTING
• Isn’t the breaker down?
• Check loose or removed connection cable.

-> If abnormal condition is found, correct it by referring to the installation manual or the “DESIGN &
TECHNICAL MANUAL”.

Check point 2. Check external cause at indoor and outdoor (voltage drop or noise)
• Instant drop: Check if there is a large load electric apparatus in the same circuit.
• Momentary power failure: Check if there is a defective contact or leak current in the power sup-
ply circuit.
• Noise: Check if there is any equipment causing harmonic wave near electric line. (Neon bulb or
electric equipment that may cause harmonic wave)
Check the complete insulation of grounding.

Check point 3. Check electrical components

Check the voltage of power supply.

Check if AC 207 to 253 V appears at outdoor unit terminal L—N.
-> If no, go to "Check point 1" and "Check point 2". +
-

• Check fuse in filter PCB.

If fuse is open, check if the wiring between terminal and filter PCB is loose, and replace fuse.
• Check varistor in filter PCB.
If varistor is defective, there is a possibility of an abnormal power supply.
Check the correct power supply and replace varistor.
Upon checking the normal power supply, replace varistor.

End

3-1. Indoor unit—No power - (03-31) - 3. Troubleshooting without error code

3-2. Outdoor unit—No power
Power supply failure
Forecast of cause External cause
Electrical components defective

Check point 1. Check installation condition

• Is the circuit breaker on or off?
• Check loose or removed connection cable.
TROUBLESHOOTING

TROUBLESHOOTING
If abnormal condition is found, correct it by referring to the installation manual or the “DESIGN &
TECHNICAL MANUAL”.

Check point 2. Check external cause at indoor and outdoor (voltage drop or noise)
• Instant drop: Check if there is a large load electric apparatus in the same circuit.
• Momentary power failure: Check if there is a defective contact or leak current in the power sup-
ply circuit.
• Noise: Check if there is any equipment causing harmonic wave near electric line. (Neon bulb or
electric equipment that may cause harmonic wave)
Check the complete insulation of grounding.

Check point 3. Check electrical components

Check the voltage of power supply.

Check if AC 207 to 253 V appears at outdoor unit terminal L - N
If no, go to "Check point 1" and "Check point 2". +
-

• Check fuse in main PCB.

If fuse is open, check if the wiring between terminal and main PCB is loose, and replace fuse.

Check point 4. Replace the main PCB

If check point 1 to 3 do not improve the symptom, replace the main PCB.

End

3-2. Outdoor unit—No power - (03-32) - 3. Troubleshooting without error code

3-3. No operation (Power is on)
Setting/ Connection failure
Forecast of cause External cause
Electrical components defective

Check point 1. Check indoor and outdoor installation condition

• Indoor unit:
– Check incorrect wiring between indoor unit and remote controller.
TROUBLESHOOTING

TROUBLESHOOTING
– Check if there is an open cable connection.
• Are these indoor unit, outdoor unit, and remote controller suitable model names to connect?

-> If there is some abnormal condition, correct it by referring to the installation manual and “DESIGN
& TECHNICAL MANUAL”.

Turn off the power and check correct followings.

• Is there loose or removed communication line of indoor unit and outdoor unit?

Check point 2. Check external cause at indoor and outdoor (Voltage drop or Noise)
• Instant drop: Check if there is a large load electric apparatus in the same circuit.
• Momentary power failure: Check if there is a defective contact or leak current in the power sup-
ply circuit.
• Noise: Check if there is any equipment causing harmonic wave near electric line. (Neon bulb or
electric equipment that may cause harmonic wave)
Check the complete insulation of grounding.

Check point 3. Check wired remote controller and controller PCB

Check voltage at CN6 (terminal 1—3) of main PCB.
(Power supply to remote controller)

• If it is DC 12 V, remote controller is failure. (The controller PCB is normal)

-> Replace remote controller.
• If it is DC 0 V, controller PCB is failure. (Check the remote controller once
again)
-> Replace controller PCB.

Check point 4. Replace main PCB

If check point 1 to 3 do not improve the symptom, change main PCB.

End

3-3. No operation (Power is on) - (03-33) - 3. Troubleshooting without error code

3-4. No cooling/No heating
Indoor unit error
Outdoor unit error
Forecast of cause Effect by surrounding environment
Connection pipe/Connection wire failure
Refrigeration cycle failure

Check point 1. Check Indoor unit

TROUBLESHOOTING

TROUBLESHOOTING
• Does Indoor unit fan run in the HIGH mode?
• Is air filter dirty?
• Is heat exchanger clogged?
• Check if energy save function is operated.

Check point 2. Check outdoor unit operation

• Check if outdoor unit is operating.
• Check any objects that obstruct the air flow route.
• Check if heat exchanger is clogged.
• Is the valve open?

Check point 3. Check site condition

• Is capacity of Indoor unit fitted to the room size?
• Any windows open or direct sunlight?

Check point 4. Check indoor/outdoor installation condition

• Check connection pipe (specified pipe length and pipe diameter?)
• Check any loose or removed communication line.

If there is an abnormal condition, correct it by referring to the installation manual or the “DESIGN
& TECHNICAL MANUAL”.

Check point 5. Check Refrigeration cycle

• Check if strainer is clogged (Refer to the figure below).
MPa MPa
• Measure gas pressure, and if there is a leakage, correct it.
• Check if EEV open or there is a capillary tube defect.
Refer to outdoor unit Electronic Expansion Valve (EEV) or Capillary tube in
"Service parts information" on page 03-38.
• Check compressor.
Refer to compressor in "Service parts information" on page 03-38.
Refer to inverter compressor in "Service parts information" on page 03-38.
NOTE: →hen recharging the refrigerant, make sure to perform vacuuming,
and recharge the specified amount.

End
3-4. No cooling/No heating - (03-34) - 3. Troubleshooting without error code
NOTES:
• Strainer normally does not have temperature difference between inlet and outlet as shown be-
low.

Pipe (In) Pipe (Out)

TROUBLESHOOTING

TROUBLESHOOTING
• If there is a difference like shown below, there is a possibility of inside clogged. In this case, re-
place the strainer.

Pipe (In) Pipe (Out)

3-4. No cooling/No heating - (03-35) - 3. Troubleshooting without error code

3-5. Abnormal noise
Abnormal installation (indoor unit/outdoor unit)
Forecast of cause Fan failure (indoor unit/outdoor unit)
Compressor failure (outdoor)

Diagnosis method when abnormal noise is occurred

Abnormal noise is coming from Outdoor

Abnormal noise is coming from Indoor unit.
unit.
TROUBLESHOOTING

TROUBLESHOOTING
(Check and correct followings)
(Check and correct followings)

• Is main unit installed in stable condi-

• Is main unit installed in stable condi-
tion?
tion?
• Is the installation of air suction grille and
• Is fan guard installed normally?
front panel normal?

• Is fan broken or deformed? • Is fan broken or deformed?

• Is the screw of fan loose? • Is the screw of fan loose?
• Is there any object which obstruct the • Is there any object which obstruct the
fan rotation? fan rotation?

Check if vibration noise by loose bolt or

End
contact noise of piping is happening.

Is compressor locked?
• Check Compressor
Refer to compressor and inverter com-
pressor in "Service parts information"
on page 03-38.

End

3-5. Abnormal noise - (03-36) - 3. Troubleshooting without error code

3-6. Water leaking
Erroneous installation
Forecast of cause
Drain hose failure

Diagnosis method when water is spitting

Diagnosis method when water leak occurs
out

• Is main unit installed in stable condi-

tion?
TROUBLESHOOTING

TROUBLESHOOTING
Is the filter clogged?
• Is main unit broken or deformed at the
time of transportation or maintenance?

MPa MPa
• Is drain hose connection loose?
Check gas pressure and cor-
• Is there a trap in drain hose?
rect it if there was a gas leak.
• Is drain hose clogged?

Is fan rotating? End

End

3-6. →ater leaking - (03-37) - 3. Troubleshooting without error code

4. Service parts information

4-1. Compressor

Diagnosis method of compressor (If outdoor unit LED displays error, refer to troubleshooting)

Does not start up Stops soon after starting up Abnormal noise

TROUBLESHOOTING

TROUBLESHOOTING
Check if vibration noise by
Is there open or loose con- Is there open or loose con-
loose bolt or contact noise of
nection cable? nection cable?
piping is happening.

Check main PCB, connection

of compressor, and winding
resistance. Defective compressor can be
(Refer to the next page) Is gas pipe valve open? considered.
If there is no failure, the (Low pressure is too low) (due to inside dirt clogging or
defect of compressor is con- broken component)
sidered (Locked compressor
due to clogged dirt or less oil)

Check if refrigerant is
MPa MPa

Replace compressor. Replace compressor.

leaking.

Check if strainer is clogged.

(Refer to outdoor EEV or
End End
capillary tube in this chap-
ter.)

Check main PCB, connection of compressor and winding resis-

tance. (Refer to the next page)
If there is no failure, the defect of compressor can be consid-
ered. (Compression part broken or valve defective.)

Replace compressor.

End

4-1. Compressor - (03-38) - 4. Service parts information

4-2. Inverter compressor
¢ Model: AOYG09KVCBN

Check point 1. Check the terminal connection.

• Check the following terminal connections of the compressor. (Loosening or incorrect wiring.)

S (V) C (W)
TROUBLESHOOTING

TROUBLESHOOTING
R (U): Red
S (V): →hite Main PCB

C (W): Black

R (U)

• Check the following terminal connections of the Main PCB. (Loosening or incorrect wiring.)

Main PCB

(U) (V) (W)

W400 (U): Red
W401 (V): →hite
W402 (W): Black Black

Red White
Compressor

Check point 2. Check the winding resistance.

Check the winding resistance of each terminal.
Resistance value: 1.910 Ω at 20 °C
RED
R(U)

WHITE

C(W) S(V)

BLACK
If the resistance value is 0 Ω or infinite, replace the compressor.

Check point 3. Replace the Inverter PCB.

If check point 1 to 2 do not improve the symptom, replace the Inverter PCB.

4-2. Inverter compressor - (03-39) - 4. Service parts information

¢ Model: AOYG12KVCBN

Check point 1. Check connection

• Check terminal connection of compressor (loose or incorrect wiring)
S(V) C (W)
(WHITE) (BLACK)
TROUBLESHOOTING

TROUBLESHOOTING
Main PCB

R(U)
(RED)
• Check terminal connection of main PCB (loose or incorrect wiring)

Main PCB

W400(U) W401(V) W402(W)

BLACK

RED WHITE
Compressor

Check point 2. Check winding resistance

Check winding resistance of each terminal.
Resistance value: 1.916 Ω ±8 % at 20 °C
RED
R(U)

WHITE

C(W) S(V)

BLACK
If the resistance value is 0 Ω or infinite, replace compressor.

Check point 3. Replace inverter PCB

If check point 1 to 2 do not improve the symptom, replace main PCB.

4-2. Inverter compressor - (03-40) - 4. Service parts information

¢ Model: AOYG14KVCBN

Check point 1. Check connection

• Check terminal connection of compressor (loose or incorrect wiring)
S(V) T(W)
(WHITE) (BLACK)
TROUBLESHOOTING

TROUBLESHOOTING
Main PCB

R(U)
(RED)
• Check terminal connection of main PCB (loose or incorrect wiring)

Main PCB

W400(U) W401(V) W402(W)

BLACK

RED WHITE
Compressor

Check point 2. Check winding resistance

Check winding resistance of each terminal.
Resistance value: 1.916 Ω ±8 % at 20 °C
RED
R(U)

WHITE

T(W) S(V)

BLACK
If the resistance value is 0 Ω or infinite, replace compressor.

Check point 3. Replace inverter PCB

If check point 1 to 2 do not improve the symptom, replace main PCB.

4-2. Inverter compressor - (03-41) - 4. Service parts information

4-3. Outdoor unit Electronic Expansion Valve (EEV)
¢ Models: AOYG09KVCBN, AOYG12KVCBN, and AOYG14KVCBN

Check point 1. Check connections

Check connection of connector. (Loose connector or open cable)
NOTE: For details of wiring diagram, refer to "→iring diagrams" in Chapter 2. TECHNICAL DATA
AND PARTS LIST on page 02-18.
TROUBLESHOOTING

TROUBLESHOOTING
Check point 2. Check coil of EEV
Remove connector, check each winding resistance of coil.

Read wire Resistance value

→hite - Red
↔ellow - Red 46 Ω ±4 Ω
Orange - Red at 20 °C
Blue - Red

If Resistance value is abnormal, replace EEV.

Check point 3. Check voltage from main PCB

Remove connector and check voltage (DC 12 V)

If it does not appear, replace main PCB.

Check point 4. Check noise at start up

Turn on the power and check the operation noise.
If an abnormal noise does not show, replace main PCB.

Check point 5. Check opening and closing operation of valve

→hen valve is closed, it has a temp. difference If it is open, it has no temp. difference between
between inlet and outlet inlet and outlet
CLOSE OPEN
Example : Hot Gas Example : Hot Gas

Pipe (In) Pipe (In)

Hi TEMP. Hi TEMP.

Pipe (Out) Pipe (Out)

Normal TEMP. Hi TEMP.

4-3. Outdoor unit Electronic Expansion Valve (EEV) - (03-42) - 4. Service parts information
Check point 6. Check strainer
• Strainer normally does not have temperature difference between inlet and outlet as shown be-
low.

Pipe (In) Pipe (Out)

TROUBLESHOOTING

TROUBLESHOOTING
• If there is a difference like shown below, there is a possibility of inside clogged. In this case,
replace the strainer.

Pipe (In) Pipe (Out)

4-3. Outdoor unit Electronic Expansion Valve (EEV) - (03-43) - 4. Service parts information
4-4. Indoor unit fan motor
¢ Models: AGYG09KVCB, AGYG12KVCB, and AGYG14KVCB

Check point 1. Check rotation of fan

Rotate the fan by hand when operation is off.
(Check if fan is caught, dropped off or locked motor)
If fan or bearing is abnormal, replace it.
TROUBLESHOOTING

TROUBLESHOOTING
Check point 2. Check resistance of indoor fan motor
Refer to below. Circuit-test “Vm” and “GND” terminal
NOTE: Vm: DC voltage, GND: Earth terminal
If they are short-circuited (below 300 kΩ), replace indoor fan motor and controller PCB.

Upper fan motor

Pin number Terminal function

(wire color) (symbol)
1 (Blue) Revolution pulse (PG)
2 (↔ellow) Speed command (Vsp)
3 (→hite) Control voltage (Vcc)
4 (Black) Earth terminal (GND)
5 No function
6 (Red) DC voltage (Vm)

Lower fan motor

Pin number Terminal function

(wire color) (symbol)
1 (Blue) Revolution pulse (PG)
2 (↔ellow) Speed command (Vsp)
3 (→hite) Control voltage (Vcc)
4 (Black) Earth terminal (GND)
5 No function
6 No function
7 (Red) DC voltage (Vm)

4-4. Indoor unit fan motor - (03-44) - 4. Service parts information

4-5. Outdoor unit fan motor
¢ Models: AOYG09KVCBN, AOYG12KVCBN, and AOYG14KVCBN

Check point 1. Check rotation of fan

Rotate the fan by hand when operation is off.
(Check if fan is caught, dropped off or locked motor)
If fan or bearing is abnormal, replace it.
TROUBLESHOOTING

TROUBLESHOOTING
Check point 2. Check resistance of outdoor fan motor
Refer to below. Circuit-test “Vm” and “GND” terminal
NOTE: Vm: DC voltage, GND: Earth terminal
If they are short-circuited (below 300 kΩ), replace outdoor fan motor and controller PCB.

Pin number Terminal function

(wire color) (symbol)
1 (Red) DC voltage (Vm)
2 No function
3 No function
4 (Black) Earth terminal (GND)
5 (→hite) Control voltage (Vcc)
6 (↔ellow) Speed command (Vsp)
7 (Brown or Feed back (FG)
Blue)

4-5. Outdoor unit fan motor - (03-45) - 4. Service parts information

5. Thermistor resistance values

5-1. Indoor unit

¢ Room temperature thermistor
Temperature (°C) Resistance (kΩ) Voltage (V)
-10.0 58.25 0.73
-5.0 44.03 0.93
TROUBLESHOOTING

TROUBLESHOOTING
0.0 33.62 1.15
5.0 25.93 1.39
10.0 20.18 1.66
15.0 15.84 1.94
20.0 12.54 2.22
25.0 10.00 2.50
30.0 8.04 2.77
35.0 6.51 3.03
40.0 5.30 3.27
45.0 4.35 3.49

¢ Heat exchanger temperature thermistor

Temperature (°C) Resistance (kΩ) Voltage (V)
-30.0 1,131.91 0.21
-25.0 804.52 0.29
-20.0 579.59 0.40
-15.0 422.89 0.53
-10.0 312.27 0.69
-5.0 233.21 0.88
0.0 176.03 1.10
5.0 134.23 1.36
10.0 103.34 1.63
15.0 80.28 1.92
20.0 62.91 2.21
25.0 49.70 2.51
30.0 39.57 2.79
35.0 31.74 3.06
40.0 25.64 3.30
45.0 20.85 3.53
50.0 17.06 3.73
55.0 14.05 3.90
60.0 11.64 4.02
65.0 9.69 4.19

5-1. Indoor unit - (03-46) - 5. Thermistor resistance values

5-2. Outdoor unit
¢ Discharge temperature thermistor
Temperature (°C) Resistance (kΩ) Voltage (V)
-30.0 1,000.13 0.06
-25.0 720.28 0.09
-20.0 525.51 0.12
-15.0 388.12 0.16
-10.0 289.97 0.21
TROUBLESHOOTING

TROUBLESHOOTING
-5.0 219.01 0.28
0.0 167.12 0.36
5.0 128.77 0.46
10.0 100.14 0.57
15.0 78.56 0.71
20.0 62.14 0.87
25.0 49.54 1.04
30.0 39.79 1.23
35.0 32.19 1.44
40.0 26.22 1.66
45.0 21.49 1.88
50.0 17.73 2.12
55.0 14.71 2.35
60.0 12.27 2.57
65.0 10.29 2.79
70.0 8.68 3.00
75.0 7.35 3.19
80.0 6.26 3.38
85.0 5.35 3.54
90.0 4.59 3.69
95.0 3.96 3.83
100.0 3.43 3.96
105.0 2.98 4.07
110.0 2.60 4.17
115.0 2.28 4.26
120.0 2.00 4.33

5-2. Outdoor unit - (03-47) - 5. Thermistor resistance values

¢ Heat exchanger temperature thermistor
Temperature (°C) Resistance (kΩ) Voltage (V)
-30.0 95.58 0.24
-25.0 68.90 0.32
-20.0 50.31 0.43
-15.0 37.19 0.57
-10.0 27.81 0.73
-5.0 21.02 0.92
0.0 16.05 1.14
TROUBLESHOOTING

TROUBLESHOOTING
5.0 12.38 1.39
10.0 9.63 1.65
15.0 7.56 1.93
20.0 5.98 2.21
25.0 4.77 2.49
30.0 3.84 2.77
35.0 3.11 3.02
40.0 2.53 3.26
45.0 2.08 3.48
50.0 1.71 3.68
55.0 1.42 3.85
60.0 1.19 4.00
65.0 1.00 4.13
70.0 0.84 4.25
75.0 0.71 4.35
80.0 0.61 4.43

¢ Outdoor temperature thermistor

Temperature (°C) Resistance (kΩ) Voltage (V)
-30.0 224.33 0.73
-25.0 159.71 0.97
-20.0 115.24 1.25
-15.0 84.21 1.56
-10.0 62.28 1.90
-5.0 46.58 2.26
0.0 35.21 2.61
5.0 26.88 2.94
10.0 20.72 3.25
15.0 16.12 3.52
20.0 12.64 3.76
25.0 10.00 3.97
30.0 7.97 4.14
35.0 6.40 4.28
40.0 5.18 4.41
45.0 4.21 4.51
50.0 3.45 4.59
55.0 2.85 4.65

5-2. Outdoor unit - (03-48) - 5. Thermistor resistance values

4. CONTROL AND FUNCTIONS

2023.09.01
SR_CH04_AG002EF_03
CONTENTS

4. CONTROL AND FUNCTIONS

1. Rotation number control of compressor...................................................04-1
1-1. Cooling operation ...........................................................................................................04-1
1-2. Heating operation ...........................................................................................................04-3
1-3. Dry operation ..................................................................................................................04-4
1-4. Rotation number of compressor at normal start-up ........................................................04-5
1-5. Compressor frequency limitation by outdoor temperature ..............................................04-6
2. Auto changeover operation........................................................................04-7
3. Fan control...................................................................................................04-9
3-1. Indoor fan control............................................................................................................04-9
3-2. Outdoor fan control.......................................................................................................04-14
4. Louver control ...........................................................................................04-17
4-1. Horizontal louver control ...............................................................................................04-17
4-2. Swing operation............................................................................................................04-17
5. Timer operation control ............................................................................04-18
5-1. →ireless remote control ................................................................................................04-18
5-2. →ired remote control ....................................................................................................04-20
6. Defrost operation control .........................................................................04-23
6-1. Defrost operation in heating operation stopped ............................................................04-24
7. Various control ..........................................................................................04-25
7-1. Auto restart ...................................................................................................................04-25
7-2. MANUAL AUTO operation............................................................................................04-25
7-3. Forced cooling operation ..............................................................................................04-26
7-4. 10 °C HEAT operation ..................................................................................................04-26
7-5. ECONOM↔ operation ...................................................................................................04-26
7-6. PO→ERFUL operation .................................................................................................04-27
7-7. Fresh air control............................................................................................................04-27
7-8. Refrigerant leak detection function ...............................................................................04-27
7-9. Compressor preheating ................................................................................................04-28
7-10. Electronic expansion valve control .............................................................................04-28
7-11. Prevention to restart for 3 minutes (3 minutes st) .......................................................04-28
7-12. 4-way valve control.....................................................................................................04-28
7-13. Outdoor unit low noise operation ...............................................................................04-29
7-14. Base pan heater control .............................................................................................04-29
8. Various protections...................................................................................04-30
8-1. Discharge gas temperature over-rise prevention control ..............................................04-30
8-2. Anti-freezing control (cooling and dry mode) ................................................................04-30
8-3. Current release control .................................................................................................04-31
8-4. Cooling pressure over-rise protection ...........................................................................04-31
8-5. High pressure protection ..............................................................................................04-32
8-6. Low outdoor temperature protection.............................................................................04-32
CONTENTS (continued)
8-7. High temperature and high pressure release control ....................................................04-32
1. Rotation number control of compressor

1-1. Cooling operation

A sensor (room temperature thermistor) built in the indoor unit body will usually perceive difference
or variation between a set temperature and present room temperature, and controls the operation
rotation number of the compressor.
• If the room temperature is 6.0 °C higher than a set temperature, the operation rotation number of
compressor will attain to maximum performance.
• If the room temperature is 1.0 °C lower than a set temperature, the compressor will be stopped.
• →hen the room temperature is within the range of +6.0°C to -1.0°C of the setting temperature, the
rotation number of compressor is controlled within the range shown in the table below. However,
the maximum rotation number is limited in the range shown in the figure below based on the in-
door fan mode and the outdoor temperature.

• Rotation number range of compressor

CONTROL AND

CONTROL AND
Model name Minimum frequency Maximum frequency
FUNCTIONS

FUNCTIONS
AG↔G09KVCB 8 rps 94 rps
AG↔G12KVCB
10 rps 102 rps
AG↔G14KVCB

• Limit of maximum speed based on outdoor temperature

Outdoor
Outdoor temperature rises
temperature drops

A zone 36°C
34°C

B zone 32°C
30°C

C zone 21°C
19°C

D zone 12°C
10°C

E zone 2°C
0°C
F zone

1-1. Cooling operation - (04-1) - 1. Rotation number control of compressor

Unit: rps

Outdoor Indoor unit fan mode

Model name temperature
zone HIGH MED LOW QUIET
A zone 94 50 42 32
B zone 94 50 42 32
C zone 87 42 32 22
AG↔G09KVCB
D zone 36 28 24 20
E zone 36 28 24 20
F zone 36 28 24 20
A zone 102 46 36 28
B zone 102 46 36 28
C zone 80 36 28 18
AG↔G12KVCB
D zone 39 26 20 16
E zone 39 26 20 16
F zone 39 26 20 16
A zone 102 50 39 28
CONTROL AND

CONTROL AND
B zone 102 50 39 28
FUNCTIONS

FUNCTIONS
C zone 80 42 28 18
AG↔G14KVCB
D zone 39 26 20 16
E zone 39 26 20 16
F zone 39 26 20 16

1-1. Cooling operation - (04-2) - 1. Rotation number control of compressor

1-2. Heating operation
A sensor (room temperature thermistor) built in indoor unit body will usually perceive difference or
variation between setting temperature and present room temperature, and controls operation rota-
tion number of compressor.
• If the room temperature is 6.0 °C lower than a set temperature, the operation rotation number of
compressor will attain to maximum performance.
• If the room temperature is 1.0 °C higher than a set temperature, the compressor will be stopped.
• →hen the room temperature is within the range of +1.0°C to -6.0°C of the setting temperature, the
rotation number of compressor is controlled within the range shown below.

• Rotation number range of compressor

Model name Minimum frequency Maximum frequency

AG↔G09KVCB 8 120
AG↔G12KVCB
10 130
AG↔G14KVCB
CONTROL AND

CONTROL AND
• Limit of maximum speed based on outdoor temperature
FUNCTIONS

FUNCTIONS
In heating operation, maximum rotation number is defined by outdoor temperature and fan mode.
Outdoor
temperature rises
Outdoor
temperature drops

C zone
14°C

12°C

B zone
-10°C

-12°C

A zone

Unit: rps

Outdoor Indoor unit fan mode

Model name temperature
zone HIGH MED LOW QUIET
A zone 120 74 68 68
AG↔G09KVCB B zone 120 74 63 39
C zone 120 74 63 26
A zone 130 130 74 74
AG↔G12KVCB
B zone 130 94 68 42
AG↔G14KVCB
C zone 130 94 68 28

1-2. Heating operation - (04-3) - 1. Rotation number control of compressor

1-3. Dry operation
The rotation number of compressor shall change according to the temperature, set temperature, and
room temperature variation which the room temperature sensor of the indoor unit has detected as
shown in the table below.
Zone is defined by set temperature and room temperature.

• Rotation number range of compressor

Unit: rps

Model name Outdoor temperature zone Operating frequency

↓ zone 30
AG↔G09KVCB J zone 20
↔ zone 0
↓ zone 26
AG↔G12KVCB J zone 18
↔ zone 0
CONTROL AND

CONTROL AND
↓ zone 22
FUNCTIONS

FUNCTIONS
AG↔G14KVCB J zone 18
↔ zone 0

• Compressor control based on room temperature

Room temperature rises

Room temperature drops

X zone
Ts+1.5°C
Ts+0.5°C

J zone
Ts-0.5°C
Ts -1.5°C

Y zone

Ts: Set temperature

1-3. Dry operation - (04-4) - 1. Rotation number control of compressor

1-4. Rotation number of compressor at normal start-up
¢ Model: AOYG09KVCBN
Rotation number of compressor soon after starting is controlled as below.

Rotation number V
Rotation number IV
Rotation number III
Rotation number II
Rotation number I

Time 1 Time 2 Time 3 Time 4 Time 5

Rotation number I II III IV V

(rps) 40 56 77 90 99
CONTROL AND

CONTROL AND
1 2 3 4 5
FUNCTIONS

FUNCTIONS
Time (sec)
60 240 280 360 400

¢ Models: AOYG12KVCBN and AOYG14KVCBN

Rotation number of compressor soon after starting is controlled as below.

Rotation number VI
Rotation number V
Rotation number IV
Rotation number III
Rotation number II
Rotation number I

Time 1 Time 2 Time 3 Time 4 Time 5 Time 6

Rotation I II III IV V VI
number (rps) 35 52 64 71 89 97
1 2 3 4 5 6
Time (sec)
60 140 170 200 350 410

1-4. Rotation number of compressor at normal start-up - (04-5) - 1. Rotation number control of compressor
1-5. Compressor frequency limitation by outdoor temperature
The minimum rotation number of compressor is limited by outdoor temperature as below.
• Cooling/Dry mode
F zone
38°C

E zone
19°C

D zone
10°C

C zone
0°C

B zone
-10°C
A zone
CONTROL AND

CONTROL AND
Limitation of compressor
Model name Outdoor temperature zone
FUNCTIONS

FUNCTIONS
frequency
A zone 31 rps
B zone 31 rps
C zone 31 rps
AO↔G09KVCBN
D zone 1 rps
E zone 1 rps
F zone 22 rps
A zone 26 rps
B zone 26 rps
AO↔G12KVCBN C zone 26 rps
AO↔G14KVCBN D zone 1 rps
E zone 1 rps
F zone 22 rps

• Heating mode
F zone
19°C

E zone
5°C

D zone
0°C

C zone
-15°C

B zone
-25°C
A zone

Limitation of compressor
Model name Outdoor temperature zone
frequency
A zone 39 rps
B zone 39 rps
AO↔G09KVCBN
C zone 17 rps
AO↔G12KVCBN
D zone 10 rps
AO↔G14KVCBN
E zone 1 rps
F zone 1 rps

1-5. Compressor frequency limitation by outdoor temperature - (04-6) - 1. Rotation number control of compressor
2. Auto changeover operation
→hen the air conditioner is set to AUTO mode by remote controller, operation starts in the optimum
mode from among heating, cooling, dry and monitoring modes. During operation, the optimum mode
is automatically switched in accordance with temperature changes. The temperature can be set be-
tween 18°C and 30°C in 1.0°C steps.

• →hen operation starts, indoor fan and outdoor fan are operated for around 1 minute.
Room temperature and outdoor temperature are sensed, and the operation mode is selected in
accordance with the table below.

Room temperature Operation mode

Tr > Ts + 2°C Cooling
Ts + 2°C ≥ Tr ≥ Ts - 2°C Middle zone
Tr < Ts - 2°C Heating

Tr: Room temperature

Ts: Setting temperature
CONTROL AND

CONTROL AND
NOTE: →hen the operation mode is middle zone, indoor unit operation mode is selected as below.
FUNCTIONS

FUNCTIONS
• Same operation mode is selected as outdoor unit.
If outdoor unit is operating in cooling and heating mode, indoor unit will be operated by
the same operation mode.
• Selected by outdoor temperature.
If outdoor unit is operating in other than cooling and heating mode, indoor unit will be op-
erated according to the outdoor temperature as below.

Outdoor temp. Operation mode

25°C or more Cooling
Less than 25°C Heating

• →hen the compressor was stopped for 6 consecutive minutes by temperature control function af-
ter the cooling or heating mode was selected as above, operation is switched to monitoring mode
and the operation mode selection is done again.

• →hen the middle zone is selected on the predetermining of the operation mode, the operation
mode before the changing to the monitoring mode is selected.

- (04-7) - 2. Auto changeover operation

Operation flow chart
Start
Ts: Setting temperarure
Monitor
mode

Room temp. > Yes

Ts+2°C?

No

Room temp. <

Ts-2°C?
No

Middle zone
CONTROL AND

CONTROL AND
FUNCTIONS

FUNCTIONS
Auto change over is Yes
second or more?

No
Operation mode before
the monitor mode
No is cooling mode?

Yes

Operation mode of Yes

Heating operation outdoor unit: Cooling? Cooling operation

No

Yes Thermostat remains Yes Operation mode of Thermostat remains Yes

in off state for 6 minutes outdoor unit: Heating? in off state for 6 minutes
or longer? or longer?

No No No

System stops System stops

Yes or operation command Yes or operation command Yes
Outdoor temp.
other than auto changeover other than auto changeover
< 25°C?
operation? operation?
No
No No

- (04-8) - 2. Auto changeover operation

3. Fan control
Tr: Room temperature
Ts: Setting temperature

3-1. Indoor fan control

¢ Fan speed
Indoor fan speed is defined as below.
• Model: AG↔G09KVCB

Speed (rpm)
Fan mode
Operation mode Upper & Lower air flow
(Upper/Lower) Upper air flow mode
mode
PO→ERFUL 1,350/1,150 1,350/ —
HIGH 1,240/1,040 1,280/ —
CONTROL AND

CONTROL AND
MED+ 1,040/880 1,080/ —
FUNCTIONS

FUNCTIONS
MED 1,040/880 1,080/ —
Heating
LO→- 840/700 870/ —
QUIET 660/560 680/ —
Cool air prevention 660/560 680/ —
S-LO→ 660/560 680/ —
PO→ERFUL 1,300/1,100 1,300/ —
HIGH 1,190/1,000 1,230/ —
MED 1,000/850 1,030/ —
Cooling/Fan LO→ 820/690 850/ —
QUIET 660/560 680/ —
Soft quiet 570/480*1 630/ —*1
S-LO→ 660/560*2 680/ —*2
↓ zone: — / — ↓ zone: 680/ —
Dry
J zone: — / — J zone: 680/ —

*1: Fan mode only

*2: Cooling mode only

3-1. Indoor fan control - (04-9) - 3. Fan control

• Model: AG↔G12KVCB

Speed (rpm)
Fan mode
Operation mode Upper & Lower air flow
(Upper/Lower) Upper air flow mode
mode
PO→ERFUL 1,440/1,230 1,440/ —
HIGH 1,330/1,120 1,370/ —
MED+ 1,040/880 1,080/ —
MED 1,040/880 1,080/ —
Heating
LO→- 840/700 870/ —
QUIET 660/560 680/ —
Cool air prevention 660/560 680/ —
S-LO→ 660/560 680/ —
PO→ERFUL 1,300/1,100 1,300/ —
HIGH 1,190/1,000 1,230/ —
MED 1,000/850 1,030/ —
Cooling/Fan LO→ 820/690 850/ —
QUIET 660/560 680/ —
CONTROL AND

CONTROL AND
Soft quiet 570/480*1 630/ —*1
FUNCTIONS

FUNCTIONS
S-LO→ 660/560*2 680/ —*2
↓ zone: — / — ↓ zone: 680/ —
Dry
J zone: — / — J zone: 680/ —

*1: Fan mode only

*2: Cooling mode only
• Model: AG↔G14KVCB

Speed (rpm)
Fan mode
Operation mode Upper & Lower air flow
(Upper/Lower) Upper air flow mode
mode
PO→ERFUL 1,440/1,230 1,440/ —
HIGH 1,330/1,120 1,370/ —
MED+ 1,100/930 1,130/ —
MED 1,100/930 1,130/ —
Heating
LO→- 860/730 890/ —
QUIET 660/560 680/ —
Cool air prevention 660/560 680/ —
S-LO→ 660/560 680/ —
PO→ERFUL 1,440/1,230 1,440/ —
HIGH 1,330/1,120 1,370/ —
MED 1,100/930 1,130/ —
Cooling/Fan LO→ 890/750 890/ —
QUIET 660/560 680/ —
Soft quiet 570/480*1 630/ —*1
S-LO→ 660/560*2 680/ —*2
↓ zone: — / — ↓ zone: 680/ —
Dry
J zone: — / — J zone: 680/ —

*1: Fan mode only

*2: Cooling mode only

3-1. Indoor fan control - (04-10) - 3. Fan control

¢ Fan operation
Airflow can be switched in 5 steps such as AUTO, QUIET, LO→, MED, HIGH while indoor unit fan
only runs.
→hen fan mode is set at AUTO, it operates on MED fan speed.

¢ Cooling operation
Switch the airflow AUTO, and indoor fan motor will run according to room temperature, as below.
On the other hand, if switched in HIGH—QUIET, indoor motor will run at a constant airflow of COOL
operation modes QUIET, LO→, MED, HIGH as shown in “Fan speed” above.

Airflow change over (Cooling: Auto)

Tr - Ts ≥ 2.5°C
HIGH mode
Tr - Ts ≥ 2°C
2.5°C > Tr - Ts ≥ 1.5°C
MED mode
2°C > Tr - Ts ≥ 1°C
CONTROL AND

CONTROL AND
1.5°C > Tr - Ts
FUNCTIONS

FUNCTIONS
1°C > Tr - Ts LOW mode
When room
temperature rises
When room
temperature drops

¢ Dry operation
During dry operation, fan speed setting can not be changed as shown in “Fan speed” above.

¢ Heating operation
Switch the airflow AUTO, and the indoor fan motor will run according to a room temperature, as be-
low.
On the other hand, if switched in HIGH—QUIET, the indoor motor will run at a constant airflow of
HEAT operation modes QUIET, LO→, MED, HIGH as shown in “Fan speed” above.

Airflow change over (Heating: Auto)

When the room
temperature rises When the room
temperature drops
Tr - Ts ≥ -1°C LOW mode Tr - Ts ≥ -1.5°C

-1°C > Tr - Ts ≥ -2°C

MED mode
-1.5°C > Tr - Ts ≥ -2.5°C

-2°C > Tr - Ts HIGH mode -2.5°C > Tr - Ts

3-1. Indoor fan control - (04-11) - 3. Fan control

¢ Cool air prevention control (heating mode)
The maximum value of the indoor fan speed is set as shown below, based on the detected tempera-
ture by the indoor heat exchanger sensor on heating mode.

• Normal operation
Indoor heat exchanger
temperature rises
HIGH Indoor heat exchanger
or setting fan mode* temperature drops
42°C
MED+ 34°C
or setting fan mode*
39°C
LOW 31°C
or setting fan mode*
37°C
29°C
Cool air prevention
30°C
24°C
S-LOW
*: Lower speed is selected.
CONTROL AND

CONTROL AND
7 minutes later:
FUNCTIONS

FUNCTIONS
Indoor heat exchanger
temperature rises
HIGH Indoor heat exchanger
or setting fan mode* temperature drops
42°C
MED+ 34°C
or setting fan mode*
39°C
LOW 31°C
or setting fan mode*
37°C
LOW 29°C
or setting fan mode*
30°C
LOW 24°C
or setting fan mode*
*: Lower speed is selected.

3-1. Indoor fan control - (04-12) - 3. Fan control

• Powerful operation
Indoor heat exchanger
temperature rises
Indoor heat exchanger
POWERFUL temperature drops
42°C
34°C
HIGH
39°C
31°C
LOW
37°C
29°C
Cool air prevention
30°C
24°C
S-LOW

7 minutes later:
Indoor heat exchanger
temperature rises
Indoor heat exchanger
POWERFUL temperature drops
42°C
CONTROL AND

CONTROL AND
34°C
HIGH
FUNCTIONS

FUNCTIONS
39°C
31°C
LOW
37°C
29°C
LOW
30°C
24°C
LOW

• 10 °C HEAT operation
Indoor heat exchanger Indoor heat exchanger
temperature rises temperature drops

AUTO
39°C
31°C
LOW

¢ Moisture return prevention control (cooling and dry mode)

Switch the airflow AUTO at cooling mode, and the indoor fan motor will run as shown below.
Compressor
On

Off

Indoor fan
setting airflow
Indoor fan speed

S-LOW

Off

10 30 60 180 60 180 60 10 30 (sec)

3-1. Indoor fan control - (04-13) - 3. Fan control

3-2. Outdoor fan control
¢ Outdoor fan motor
This outdoor unit has a DC fan motor. (Control method is different between AC and DC motors.)

¢ Fan speed

 Model: AOYG09KVCBN
Fan speed is defined by outdoor temperature and compressor frequency.
• Outside air temperature zone selection
Outside air Outside air
temperature rises temperature drops
Y zone
21°C
19°C
Z zone
12°C
CONTROL AND

CONTROL AND
10°C
F zone
FUNCTIONS

FUNCTIONS
2°C
0°C
G zone

Unit: rpm

Cooling Dry Cooling or dry at low outdoor temp.

Fan step Heating
Y zone Y zone Z zone F zone G zone
S-HIGH2 — 1,140 — — — —
S-HIGH1 1,050 1,140 — — — —
HIGH 1,050 870 — — — —
10 — 870 — — — —
9 1,050 870 1,050 1,050 200 190
8 970 850 970 970 200 190
7 750 850 750 750 200 190
6 750 700 750 750 200 190
5 650 700 650 650 200 190
4 510 700 510 510 200 190
3 400 420 400 400 200 190
2 400 420 400 400 200 190
1 400 420 400 400 200 190

NOTE: After defrost control on the heating mode, the fan speed is kept higher regardless of the
compressor frequency.
Fan speed after defrost control: 1,140 rpm

3-2. Outdoor fan control - (04-14) - 3. Fan control

 Model: AOYG12KVCBN
Fan speed is defined by outdoor temperature and compressor frequency.
• Outside air temperature zone selection
Outside air Outside air
temperature rises temperature drops
Y zone
21°C
19°C
Z zone
12°C
10°C
F zone
2°C
0°C
G zone

Unit: rpm

Cooling Dry Cooling or dry at low outdoor temp.

Fan step Heating
Y zone Y zone Z zone F zone G zone
CONTROL AND

CONTROL AND
S-HIGH2 — 1,140 — — — —
FUNCTIONS

FUNCTIONS
S-HIGH1 1,050 1,140 — — — —
HIGH 1,050 870 — — — —
10 — 870 — — — —
9 1,050 870 1,050 1,050 200 180
8 970 850 970 970 200 180
7 750 850 750 750 200 180
6 750 700 750 750 200 180
5 750 700 750 750 200 180
4 630 700 630 630 200 180
3 510 420 510 510 200 180
2 400 420 400 400 200 180
1 400 420 400 400 200 180

NOTE: After defrost control on the heating mode, the fan speed is kept higher regardless of the
compressor frequency.
Fan speed after defrost control: 1,140 rpm

3-2. Outdoor fan control - (04-15) - 3. Fan control

 Model: AOYG14KVCBN
Fan speed is defined by outdoor temperature and compressor frequency.
• Outside air temperature zone selection
Outside air Outside air
temperature rises temperature drops
Y zone
21°C
19°C
Z zone
12°C
10°C
F zone
2°C
0°C
G zone

Unit: rpm

Cooling Dry Cooling or dry at low outdoor temp.

Fan step Heating
Y zone Y zone Z zone F zone G zone
CONTROL AND

CONTROL AND
S-HIGH2 — 1,140 — — — —
FUNCTIONS

FUNCTIONS
S-HIGH1 1,050 1,140 — — — —
HIGH 1,050 870 — — — —
10 — 870 — — — —
9 1,050 870 1,050 1,050 210 190
8 970 850 970 970 210 190
7 890 850 890 890 210 190
6 890 570 890 890 210 190
5 770 510 770 770 210 190
4 630 470 630 630 210 190
3 510 420 510 510 210 190
2 400 420 400 400 210 190
1 400 420 400 400 210 190

NOTE: After defrost control on the heating mode, the fan speed is kept higher regardless of the
compressor frequency.
Fan speed after defrost control: 1,140 rpm

3-2. Outdoor fan control - (04-16) - 3. Fan control

4. Louver control

4-1. Horizontal louver control

Each time the button is pressed, the airflow direction range will change as below:
Side view
CONTROL AND

CONTROL AND
FUNCTIONS

FUNCTIONS
1 2 3 4 5

• Remote controller display is not changed.

• Up/down airflow direction is set automatically as shown, in accordance with the type of operation
selected.

Cooling/dry mode : Horizontal flow 1

Heating mode : Downward flow 4
• During AUTO operation, for the first a few minutes after beginning operation, airflow will be hori-
zontal 1; the air direction cannot be adjusted during this period.
The airflow direction setting will temporarily become 1 when the temperature of the airflow is low at
the start of the Heating mode.
• After beginning of AUTO/HEAT mode operated and automatic defrosting operation, the airflow will
be horizontal 1. However, the airflow direction cannot be adjusted at beginning AUTO operation
mode.

4-2. Swing operation

• To select up/down airflow swing operation
→hen the swing signal is received, the horizontal louver starts to swing.
– Swinging range
• Cooling mode/dry mode/fan mode: 1 5
• Heating mode/fan mode: 1 5
– →hen the indoor fan is S-LO→ or stop mode, the swing operation is interrupted and it stops at
either upper end or bottom end.

4-1. Horizontal louver control - (04-17) - 4. Louver control

5. Timer operation control

5-1. Wireless remote control

On/Off timer Program timer Sleep timer Weekly timer
○ ○ ○ ○

¢ On/Off timer
• Off timer: →hen the clock reaches the set timer, the air conditioner will be turned off.

Operation mode

Stop mode

Set time of timer

• On timer: →hen the clock reaches the set timer, the air conditioner will be turned on.
CONTROL AND

CONTROL AND
FUNCTIONS

FUNCTIONS
Operation mode
Stop mode

Set time of timer

¢ Program timer
• The program timer allows the off timer and the on timer to be used in combination one time.
Operation mode Operation mode Operation mode

Stop mode Stop mode Stop mode

Set time Set time Set time Set time

• Operation will start from the timer setting (either off timer and on timer) whichever is closest to
the clock current timer setting. The order of operations is indicated by the allow in the remote
controller screen.
• Sleep timer operation cannot be combined with on timer operation.

5-1. →ireless remote control - (04-18) - 5. Timer operation control

¢ Sleep timer
If the sleep timer is set, the room temperature is monitored and the operation is stopped auto-
matically. If the operation mode or the set temperature is change after the sleep timer is set, the
operation is continued according to the changed setting of the sleep timer from that time on.

• In the cooling operation mode

→hen the sleep timer is set, the setting temperature is increased 1°C. It increases the setting
temperature another 1°C after 1 hour. After that, the setting temperature is not changed and
the operation is stopped at the setting time.
Set temperature rises

+2°C
+1°C Stop of operation
Ts
CONTROL AND

CONTROL AND
Set 60 min
FUNCTIONS

FUNCTIONS
Ts: Set temperature
• In the heating operation mode
→hen the sleep timer is set, the setting temperature is decreased 1°C. It decreases the setting
temperature another 1°C every 30 minutes. Upon lowering 4°C, the setting temperature is not
changed and the operation is stopped at the setting time.
Set temperature rises

Ts
-1°C
-2°C
-3°C
-4°C
Stop of operation

Set 30 min 30 min 30 min

Ts: Set temperature

¢ Weekly timer
On and off timer can be combined, and up to 4 reservations per day and 28 reservations per
week. Before setting the program, set the week and time of the air conditioner at first. If the week
and time are not set, the weekly timer will not operate correctly at the setting time.

5-1. →ireless remote control - (04-19) - 5. Timer operation control

5-2. Wired remote control
Temperature
On/Off timer Program timer Sleep timer Weekly timer
Setback Timer
○ ○ ○ ○ ○

¢ On/Off timer
• Off timer: →hen the clock reaches the set timer, the air conditioner will be turned off.

Operation mode

Stop mode

Set time of timer

• On timer: →hen the clock reaches the set timer, the air conditioner will be turned on.

Operation mode
CONTROL AND

CONTROL AND
Stop mode
FUNCTIONS

FUNCTIONS
Set time of timer

¢ Program timer
• The program timer allows the off timer and the on timer to be used in combination one time.
Operation mode Operation mode Operation mode

Stop mode Stop mode Stop mode

Set time Set time Set time Set time

• Operation will start from the timer setting (either off timer and on timer) whichever is closest to
the clock current timer setting. The order of operations is indicated by the allow in the remote
controller screen.
• Sleep timer operation cannot be combined with on timer operation.

5-2. →ired remote control - (04-20) - 5. Timer operation control

¢ Sleep timer
If the sleep timer is set, the room temperature is monitored and the operation is stopped auto-
matically. If the operation mode or the set temperature is change after the sleep timer is set, the
operation is continued according to the changed setting of the sleep timer from that time on.

• In the cooling operation mode

→hen the sleep timer is set, the setting temperature is increased 1°C. It increases the setting
temperature another 1°C after 1 hour. After that, the setting temperature is not changed and
the operation is stopped at the setting time.
Set temperature rises

+2°C
+1°C Stop of operation
Ts
CONTROL AND

CONTROL AND
Set 60 min
FUNCTIONS

FUNCTIONS
Ts: Set temperature
• In the heating operation mode
→hen the sleep timer is set, the setting temperature is decreased 1°C. It decreases the setting
temperature another 1°C every 30 minutes. Upon lowering 4°C, the setting temperature is not
changed and the operation is stopped at the setting time.
Set temperature rises

Ts
-1°C
-2°C
-3°C
-4°C
Stop of operation

Set 30 min 30 min 30 min

Ts: Set temperature

¢ Weekly timer
On and off timer can be combined, and up to 4 reservations per day and 28 reservations per
week. Before setting the program, set the week and time of the air conditioner at first. If the week
and time are not set, the weekly timer will not operate correctly at the setting time.

5-2. →ired remote control - (04-21) - 5. Timer operation control

¢ Temperature Setback Timer
• The temperature setback timer only changes the set temperature for 7 days, it cannot be used
to start or stop air conditioner operation.
• The temperature setback timer can be set to operate up to two times per day but only one
temperature setting can be used.
• During COOLING/DR↔ mode, the air conditioner will operate at a minimum of 18°C even if the
SET BACK temperature is set to 17°C or lower.

Case of Temperature Setback Timer on the Cooling operation. (Setting temperature :22°C,
SET BACK temperature :26°C)

ON OFF ON OFF
SET BACK setting

26°C
Operation
temperature
22°C
CONTROL AND

CONTROL AND
*1
FUNCTIONS

FUNCTIONS
26°C
Operation 24°C
temperature
22°C

*1: During the SET BACK function,

the setting temperature is changed.
Chenge the setting temperature:
22°C 24°C

5-2. →ired remote control - (04-22) - 5. Timer operation control

6. Defrost operation control
Tn: Outdoor unit heat exchanger temperature
Ta: Outdoor temperature
Tn10: Temperature at 10 minutes after compressor start
Tnb: Temperature before 5 minutes

• Triggering condition
The defrost operation starts when outdoor unit heat exchanger temperature sensor detects the
temperature lower than the values shown below.
– 1st time defrosting after starting operation

Compressor integrating
Less than 17 min. 17 to 57 min. More than 57 min.
operation time
Tn ≤ -9°C and Tn-Ta ≥ 5
Condition Does not operate Tn ≤ -5°C
deg

– 2nd time and after

CONTROL AND

CONTROL AND
FUNCTIONS

FUNCTIONS
Compressor integrating
Less than 40 min. More than 40 min.
operation time
Tn-Tn10 < -5 deg (Tn ≤ -6°C)
Tn-Tnb < -2 deg (Tn ≤ -6°C)
Condition Does not operate
Tn ≤ -17°C (Ta ≥ -10 °C)
Tn ≤ Ta-7°C or Tn ≤ -30°C (Ta < -10 °C)

– Integrating defrost (Constant monitoring)

More than 240 min. (For More than 213 min. (For
Compressor integrating Less than 10 min.* (For
long continuous long continuous
operation time intermittent operation)
operation) operation
Count of the compressor
Condition Tn ≤ -3°C Tn ≤ -5°C
off: 40 times

*: If the compressor continuous operation time is less than 10 minutes, the number of the com-
pressor off is counted. If any defrost operated, the compressor off count is cleared.

• Release condition
The defrost operation is released when either one of the conditions below is satisfied.

Outdoor unit heat exchanger temperature

16°C or more
(after 1 minute or later since compressor start)
Compressor operation time 15 minutes

- (04-23) - 6. Defrost operation control

6-1. Defrost operation in heating operation stopped
If the outdoor unit is frosted when stopping the heating operation, it stops after performing the auto-
matic defrosting operation.
In this time, if the indoor unit operation lamp flashes slowly (6 sec on/2 sec off), the outdoor unit al-
low the heat exchanger to defrost, and then stop.

• Triggering condition
→hen all of the following conditions are satisfied in heating operation
– Compressor operation integrating time: 30 minutes or more
– Compressor continuous operation time: 10 minutes or more
– Outdoor unit heat exchanger temperature: -4°C or less

• Release condition
The defrost operation is released when either one of the conditions below is satisfied.

Outdoor unit heat exchanger temperature

16°C or more
CONTROL AND

CONTROL AND
(after 1 minute or later since compressor start)
FUNCTIONS

FUNCTIONS
Compressor operation time 15 minutes

6-1. Defrost operation in heating operation stopped - (04-24) - 6. Defrost operation control
7. Various control

7-1. Auto restart

→hen the power was interrupted by a power failure etc. during operation, the operation contents at
that time are memorized and when the power is recovered, operation is automatically started with
the memorized operation contents.

Operation contents memorized when the power is interrupted

Operation mode
Setting temperature
Fan mode setting
Timer mode and set time (set by wireless remote controller)
Airflow direction setting
Swing
ECONOM↔ operation
10 °C HEAT operation
CONTROL AND

CONTROL AND
Outdoor low noise operation
FUNCTIONS

FUNCTIONS
7-2. MANUAL AUTO operation
→hen the wireless remote controller is lost or battery power dissipated, this function will work without
the remote controller.
→hen MANUAL AUTO button is pressed more than 3 seconds and less than 10 seconds, MANUAL
AUTO operation starts as shown in the table below. To stop operation, press the MANUAL AUTO
button for 3 seconds.

Operation mode Auto changeover

Fan mode AUTO
Timer mode Continuous (no timer setting available)
Setting temperature 24°C
Horizontal louver setting Standard
S→ING Off
ECONOM↔ Off

7-1. Auto restart - (04-25) - 7. Various control

7-3. Forced cooling operation
The outdoor unit may not operate depending on the room temperature.
→hen FORCED COOLING OPERATION button is pressed more than 10 seconds, forced cooling
operation starts as shown in the table below.

Operation mode Cooling

Fan mode HIGH
Timer mode Continuous (no timer setting available)
Setting temperature 24°C
Horizontal louver setting Standard
S→ING Off
ECONOM↔ Off

• During the forced cooling operation, it operates regardless of room temperature sensor.
• The operation indicator lamp and the timer indicator lamp blink simultaneously during the forced
cooling operation.
They blink for 1 second ON and 1 second OFF on both the operation indicator lamp and the timer
indicator lamp (same as test operation).
CONTROL AND

CONTROL AND
By performing one of the following action, test operation will be canceled:
FUNCTIONS

FUNCTIONS
• Pressing the remote controller START/STOP button
• Pressing FORCED COOLING OPERATION button for 3 seconds
• 60 minutes passed after starting forced cooling operation
NOTE: →hen HEAT operation is selected on the remote controller during forced cooling operation,
heating test run will begin in about 3 minutes.

7-4. 10 °C HEAT operation

10 °C HEAT operation performs as below setting when pressing 10 °C HEAT button.

Operation mode Heating

Setting temperature 10°C
Fan mode AUTO
LED display Economy
Defrost operation Operate as normal

7-5. ECONOMY operation

The ECONOM↔ operation starts by pressing ECONOM↔ button on the remote controller.
The ECONOM↔ operation is almost the same operation as below settings.

Mode Cooling/Dry Heating

Target temperature Setting temperature +1°C Setting temperature -1°C

7-3. Forced cooling operation - (04-26) - 7. Various control

7-6. POWERFUL operation
The PO→ERFUL operation starts by pressing PO→ERFUL button on the remote controller.
The indoor unit and outdoor unit operate at maximum power as shown in the table below.

Compressor frequency Maximum

Fan mode PO→ERFUL
Cooling
3
Horizontal louver setting Dry
Heating 5

Release condition:
• Cooling/Dry
Room temperature ≤ Setting temperature -1.5°C or Operation time has passed 20 minutes.
• Heating
Room temperature ≥ Setting temperature +1.5°C or Operation time has passed 20 minutes.

7-7. Fresh air control

CONTROL AND

CONTROL AND
FUNCTIONS

FUNCTIONS
The fan motor for Fresh Air is operated in synchronization with the indoor fan operation as below.

Fan motor Operation

(Indoor unit) Stop

Fan motor Operation

(for Fresh Air) Stop

7-8. Refrigerant leak detection function

System operation after refrigerant leak detection:
• Indoor unit starts diffusion operation by high fan speed.
Due to safety reasons, a remote controller cannot stop this operation.
• Indoor unit indicates Error code A8.
• Indoor unit makes a waring beep. (The beep stops by pressing START/STOP button of the remote
controller or MANUAL AUTO button on the indoor unit.)
• System stops the cooling/heating operation. Forced cooling operation is not available.

RELATED LINKS
"Error code" in Chapter 3. TROUBLESHOOTING on page 03-1

7-6. PO→ERFUL operation - (04-27) - 7. Various control

7-9. Compressor preheating
By preheating the compressor, warm airflow is quickly discharged when the operation is started.
• Triggering condition
– 30 minutes after compressor stopped.
– Outdoor unit heat exchanger temperature (Tn)
Tn
Tn

Off
-2°C

-4°C
On

→hen the jumper wire (JM2) is disconnected:

Tn
Tn

Off
7°C
CONTROL AND

CONTROL AND
5°C
FUNCTIONS

FUNCTIONS
On

7-10. Electronic expansion valve control

The most proper opening of the electronic expansion valve is calculated and controlled under the
present operating condition based on the table below.

Operation mode Pulse range

Cooling/dry mode
Between 52 and 480 pulses
Heating mode

NOTE: At the time of supplying the power to the outdoor unit, the initialization of the electronic ex-
pansion valve is operated (528 pulses are input to the closing direction).

7-11. Prevention to restart for 3 minutes (3 minutes st)

→hen the compressor fails to start for the number of times below, it does not enter operation status
for 3 minutes.

Retry number 50
Retry set number 3

→hen the compressor fails to start in the retry set number above, the compressor is stopped.

7-12. 4-way valve control

• If heating mode is selected at the compressor start, 4-way valve is energized for heating.
• →hen the air conditioner is switched between cooling and heating mode, compressor is stopped,
and the 4-way valve is switched when the 140 seconds passes and the compressor is started.

7-9. Compressor preheating - (04-28) - 7. Various control

7-13. Outdoor unit low noise operation
The outdoor unit low noise operation functions by OUTDOOR UNIT LO→ NOISE button on the re-
mote controller.
This operation stops the PFC control, and changes the current value.

Current
Operation mode
Trigger condition Release condition
Cooling/Dry mode
3.5 A 3.0 A
Heating mode

7-14. Base pan heater control

The base pan heater operates as follows, depending on the outdoor temperature and operating con-
dition.
CONTROL AND

CONTROL AND
FUNCTIONS

FUNCTIONS
Operation mode Heating Defrost Heating

15 min

Base pan heater control Pattern X Pattern Y Pattern Z Pattern X

Control pattern

Ta Ta
Heater Off
Ta ≥ -12°C
Pattern X
Ta < -15°C
Heater On

Ta Ta
Heater Off
Ta ≥ 4°C
Pattern Y
Ta < 1°C
Heater On

Ta Ta
Heater Off
Ta ≥ 4°C
Pattern Z
Ta < 1°C
Heater On

Ta: Outdoor temperature

7-13. Outdoor unit low noise operation - (04-29) - 7. Various control

8. Various protections

8-1. Discharge gas temperature over-rise prevention control

The discharge gas temperature sensor (discharge thermistor: outdoor unit side) detects the dis-
charge gas temperature.
• →hen the discharge temperature becomes higher than the trigger condition, the rotation number of
compressor is decreased as the table below, and it continues to decrease until the discharge tem-
perature becomes lower than the trigger condition.
• →hen the discharge temperature becomes lower than the release condition, control of compressor
rotation number is released.
• →hen the discharge temperature becomes higher than the compressor protection temperature,
the compressor is stopped and the indoor unit indicator lamp starts blinking.

Trigger condition 104°C

Rotation number of compressor -20 rps/120 seconds
Release condition 101°C
CONTROL AND

CONTROL AND
Compressor protection temperature 110°C
FUNCTIONS

FUNCTIONS
8-2. Anti-freezing control (cooling and dry mode)
The rotation number of compressor is decrease in cooling and dry mode when the indoor unit heat
exchanger temperature sensor detects the temperature lower than the trigger condition.
→hen the indoor unit heat exchanger temperature reaches release condition, the anti-freezing con-
trol is stopped.

Trigger condition 4°C

Outdoor temp. ≥ 10°C*1
7°C
Outdoor temp. ≥ 12°C*2
Release condition
Outdoor temp. < 10°C*1
13°C
Outdoor temp. < 12°C*2

*1: During the outdoor temperature dropping

*2: During the outdoor temperature rising

8-1. Discharge gas temperature over-rise prevention control - (04-30) - 8. Various protections
8-3. Current release control
The rotation number of compressor is controlled so that the outdoor unit input current does not ex-
ceeds current limit value set according to the outdoor temperature.
The rotation number of compressor returns according to the operation mode, when the current be-
comes lower than the release value.

¢ Model: AOYG09KVCBN
Operation mode Outdoor temp. (Ta) Trigger condition Release condition
50°C ≤ Ta 4.5 A 4.0 A
46°C ≤ Ta < 50°C 4.5 A 4.0 A
40°C ≤ Ta < 46°C 6.0 A 5.5 A
Cooling
12°C ≤ Ta < 40°C 8.0 A 7.5 A
2°C ≤ Ta < 12°C 8.0 A 7.5 A
Ta < 2°C 8.0 A 7.5 A
17°C ≤ Ta 7.0 A 6.5 A
12°C ≤ Ta < 17°C 9.0 A 8.5 A
CONTROL AND

CONTROL AND
Heating
5°C ≤ Ta < 12°C 9.0 A 8.5 A
FUNCTIONS

FUNCTIONS
Ta < 5°C 9.0 A 8.5 A

¢ Models: AOYG12KVCBN and AOYG14KVCBN

Operation mode Outdoor temp. (Ta) Trigger condition Release condition
50°C ≤ Ta 4.5 A 4.0 A
46°C ≤ Ta < 50°C 4.5 A 4.0 A
40°C ≤ Ta < 46°C 6.0 A 5.5 A
Cooling
12°C ≤ Ta < 40°C 10.0A 9.5 A
2°C ≤ Ta < 12°C 10.0 A 9.5 A
Ta < 2°C 10.0 A 9.5 A
17°C ≤ Ta 7.0 A 6.5 A
12°C ≤ Ta < 17°C 9.0 A 8.5 A
Heating
5°C ≤ Ta < 12°C 11.5 A 11.0 A
Ta < 5°C 11.5 A 11.0 A

8-4. Cooling pressure over-rise protection

→hen the outdoor unit heat exchanger temperature reaches trigger condition below, the compressor
is stopped and trouble display is performed.

Trigger condition 65°C

8-3. Current release control - (04-31) - 8. Various protections

8-5. High pressure protection
Pressure switch: Off (Open: Higher than 4.2 MPa)
Trigger condition
Compressor stop
Pressure switch: On (Close: Lower than 3.2 MPa)
Release condition (3 minutes after compressor stop)
Compressor restart

8-6. Low outdoor temperature protection

→hen the outdoor temperature sensor detects lower than the trigger condition below, the compres-
sor is stopped.

Operation mode Cooling/Dry

Trigger condition -15°C
Release condition -10°C
CONTROL AND

CONTROL AND
FUNCTIONS

FUNCTIONS
8-7. High temperature and high pressure release control
The compressor is controlled as follows.

¢ Models: AOYG09KVCBN, AOYG12KVCBN, and AOYG14KVCBN

Indoor unit heat exchanger Indoor unit heat exchanger
temperature rises temperature drops
AB: 63°C

AB
Zone A BC: 55°C
CD: 53°C
Zone B
DE: 50°C
BC

Zone C

CD
Zone D Stable zone
DE
Zone E

Zone Operation
Zone A Compressor is stopped.
Zone B -25 rps/120 sec.
The rotation number of compressor is decreased.
Zone C -3 rps/60 sec.
Zone D
The protection is released and the operation is returned to normal mode.
Zone E

8-5. High pressure protection - (04-32) - 8. Various protections

5. FILED WORKING

2023.09.01
SR_CH05_AG002EF_03
CONTENTS

5. FILED WORKING
1. Function settings .......................................................................................05-1
1-1. Function settings by using remote controller ..................................................................05-1
1-2. Custom code setting for wireless remote controller ........................................................05-6
2. External input and output...........................................................................05-7
2-1. External input..................................................................................................................05-7
2-2. External output ...............................................................................................................05-8
2-3. Combination of external input and output .......................................................................05-9
2-4. Details of function .........................................................................................................05-10
1. Function settings
To adjust the functions of this product according to the installation environment, various types of
function settings are available.
NOTE: Incorrect settings can cause a product malfunction.

1-1. Function settings by using remote controller

Some function settings can be changed on the remote controller. After confirming the setting proce-
dure and the content of each function setting, select appropriate functions for your installation envi-
ronment.

¢ Setting procedure by using wireless remote controller

The function number and the associated setting value are displayed on the LCD of the remote con-
troller. Follow the instructions written in the local setup procedure supplied with the remote controller,
and select appropriate setting according to the installation environment.
Before connecting the power supply of the indoor unit, reconfirm following items:
• Cover for the electrical enclosure on the outdoor unit is in place.
• There is no wiring mistake.
• Piping air tightness test and vacuuming have been performed firmly.
• All the necessary wiring work for outdoor unit has been finished.
After reconfirming the items listed above, connect the power supply of the indoor unit.
NOTES:
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• Settings will not be changed if invalid numbers or setting values are selected.
FIELD

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• →hen optional wired remote controller is used, refer to the installation manual enclosed with the
remote controller.

Entering function setting mode: Function number

→hile pressing the PO→ERFUL button and TEMP. ( ) button simulta- Setting value
neously, press the RESET button to enter the function setting mode.

Selecting the function number and setting value:

1. Press the TEMP. ( ) ( ) buttons to select the function number. To
switch between the left and right digits, press the 10 °C HEAT but-
ton.
2. Press the PO→ERFUL button to proceed to value setting. To return
the function number selection, press the PO→ERFUL button again.
3. Press the TEMP. ( ) ( ) buttons to select the setting value. To
switch between the left and right digits, press the 10 °C HEAT but-
ton.
4. Press the MODE button once. Confirm that you hear the beep
sound.
5. Press the START/STOP button to fix the function setting. Confirm
that you hear the beep sound.
6. Press the RESET button to end the function setting mode.
7. After completing the function setting, be sure to disconnect the pow-
er supply and then reconnect it.
CAUTION
After disconnecting the power supply, wait 30 seconds or more before reconnecting it. The function
setting will not become active unless the power supply is disconnected and then reconnected.

1-1. Function settings by using remote controller - (05-1) - 1. Function settings

¢ Contents of function setting
Each function setting listed in this section is adjustable in accordance with the installation environ-
ment.
NOTE: Setting will not be changed if invalid numbers or setting values are selected.

 Function setting list

Function no. Functions
1) 00 Remote controller address setting
2) 11 Filter sign
3) 23 Vertical airflow direction range control
4) 30/31 Room temperature control for indoor unit sensor
5) 35/36 Room temperature control for wired remote controller sensor
6) 40 Auto restart
7) 42 Room temperature sensor switching
8) 43 Cold air prevention
9) 44 Remote controller custom code
10) 46 External input control
11) 49 Indoor unit fan control for energy saving for cooling
12) 60 Switching functions for external output terminal

1) Remote controller address setting

Multiple indoor units can be operated by using one wired remote controller.
Set the unit number of each indoor unit.
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Function number Setting value Setting description Factory setting
00 Unit no. 0 ♦
01 Unit no. 1
02 Unit no. 2
03 Unit no. 3
04 Unit no. 4
05 Unit no. 5
06 Unit no. 6
07 Unit no. 7
00
08 Unit no. 8
09 Unit no. 9
10 Unit no. 10
11 Unit no. 11
12 Unit no. 12
13 Unit no. 13
14 Unit no. 14
15 Unit no. 15

NOTE: →hen different type of indoor units (such as wall mounted type and cassette type, cassette
type and duct type, or other combinations) are connected using group control system, some
functions may no longer be available.

1-1. Function settings by using remote controller - (05-2) - 1. Function settings

2) Filter sign
Select appropriate intervals for displaying the filter sign on the indoor unit according to the estimated
amount of dust in the air of the room.
If the indication is not required, select "No indication" (03).

Function number Setting value Setting description Factory setting

00 Standard (400 hours)
01 Long interval (1,000 hours)
11
02 Short interval (200 hours)
03 No indication ♦

3) Vertical airflow direction range control

In a concealed installation, change the setting to "Fixed" (02) to restrict the movement of the upper
air outlet so that the airflow is only towards the horizontal direction.

Function number Setting value Setting description Factory setting

00 Standard ♦
23 01 (Setting prohibited)
02 Fixed (Concealed)

4) Room temperature control for indoor unit sensor

Depending on the installed environment, correction of the room temperature sensor may be re-
quired. Select the appropriate control setting according to the installed environment.
The temperature of the room temperature sensor is corrected as follows:
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Corrected temp. = Temp. of the room temp. sensor - Correction temp. value
FIELD

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Example of correction:
→hen the temperature of the room temp. sensor is 26°C and the setting value is “03”
(-1.0°C), corrected temp. will be 27°C (26°C - [-1.0°C]).

The temperature correction values show the difference from the Standard setting "00" (manufactur-
er’s recommended value).

Factory
Function number Setting value Setting description
setting
00 Standard setting ♦
01 No correction 0.0°C
02 -0.5°C
03 -1.0°C
04 -1.5°C
05 -2.0°C More cooling
06 -2.5°C Less heating
07 -3.0°C
30 31 08 -3.5°C
(For cooling) (For heating) 09 -4.0°C
10 +0.5°C
11 +1.0°C
12 +1.5°C
13 +2.0°C Less cooling
14 +2.5°C More heating
15 +3.0°C
16 +3.5°C
17 +4.0°C

1-1. Function settings by using remote controller - (05-3) - 1. Function settings

5) Room temperature control for wired remote controller sensor
Depending on the installed environment, correction of the wire remote temperature sensor may be
required. Select the appropriate control setting according to the installed environment.
To change this setting, set Function 42 to Both “01”.
Ensure that the Thermo Sensor icon is displayed on the remote controller screen.

Factory
Function number Setting value Setting description
setting
00 Standard setting ♦
01 No correction 0.0°C
02 -0.5°C
03 -1.0°C
04 -1.5°C
05 -2.0°C More cooling
06 -2.5°C Less heating
07 -3.0°C
35 36 08 -3.5°C
(For cooling) (For heating) 09 -4.0°C
10 +0.5°C
11 +1.0°C
12 +1.5°C
13 +2.0°C Less cooling
14 +2.5°C More heating
15 +3.0°C
16 +3.5°C
17 +4.0°C
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6) Auto restart
Enables or disables automatic restart after a power interruption.

Function number Setting value Setting description Factory setting

00 Enable ♦
40
01 Disable

NOTE: Auto restart is an emergency function such as for power outage etc. Do not attempt to use
this function in normal operation. Be sure to operate the unit by remote controller or exter-
nal device.

7) Room temperature sensor switching

(Only for wired remote controller)
→hen using the wired remote controller temperature sensor, change the setting to "Both" (01).

Function number Setting value Setting description Factory setting

00 Indoor unit ♦
42
01 Both

00: Sensor on the indoor unit is active.

01: Sensors on both indoor unit and wired remote controller are active.
NOTE: Remote controller sensor must be turned on by using the remote controller.

1-1. Function settings by using remote controller - (05-4) - 1. Function settings

8) Cold air prevention
This setting is to disable the cold air prevention function during heating operation. →hen disabled,
the fan setting will always follow the setting on the remote controller. (Excluding defrost mode)

Function number Setting value Setting description Factory setting

00 Enable ♦
43
01 Disable

9) Remote controller custom code

(Only for wireless remote controller)
The indoor unit custom code can be changed. Select the appropriate custom code.

Function number Setting value Setting description Factory setting

00 A ♦
01 B
44
02 C
03 D

10) External input control

"Operation/Stop" mode or "Forced stop" mode can be selected.

Function number Setting value Setting description Factory setting

00 Operation/Stop mode ♦
46 01 (Setting prohibited)
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02 Forced stop mode
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11) Indoor unit fan control for energy saving for cooling
Enables or disables the power-saving function by controlling the indoor unit fan rotation when the
outdoor unit is stopped during cooling operation.

Function number Setting value Setting description Factory setting

00 Disable
49 01 Enable
02 Remote controller ♦

00: →hen the outdoor unit is stopped, the indoor unit fan operates continuously following the setting
on the remote controller.
01: →hen the outdoor unit is stopped, the indoor unit fan operates intermittently at a very low speed.
02: Enable or disable this function by remote controller setting.
NOTE: Set to "00" or "01" when connecting a remote controller that cannot set the Fan control for
energy saving function or connecting a network converter. To confirm if the remote con-
troller has this setting, refer to the operating manual of each remote controller.

12) Switching functions for external output terminal

Functions of the external output terminal can be switched. For details, refer to “External input and
output”.

Function number Setting value Setting description Factory setting

00 Operation status ♦
01—08 (Setting prohibited)
60 09 Error status
10 Indoor unit fan operation status
11 External heater

1-1. Function settings by using remote controller - (05-5) - 1. Function settings

1-2. Custom code setting for wireless remote controller
To interconnect the air conditioner and the wireless remote controller, assignment of the custom
code for the wireless remote controller is required.
NOTE: Air conditioner cannot receive a signal if the air conditioner has not been set for the custom
code.
→hen 2 or more air conditioners are installed in a room, and the remote controller is operating an air
conditioner other than the one you wish to set, change the custom code of the remote controller to
operate only the air conditioner you wish to set. (4 selections possible.)
Confirm the setting of the remote controller custom code and the function setting. If these do not
match, the remote controller cannot be used to operate for the air conditioner.

1. Press the START/STOP button until only the clock is displayed on

the remote controller display.

2. Press the MODE button for at least 5 seconds to display the current
custom code. (Initially set to .)

3. Press the TEMP. ( ) ( ) buttons to change the custom code be-

tween . Match the code on the display to the air condi-
tioner custom code. (Initially set to .)

4. Press the MODE button again to return to the clock display. The
custom code will be changed.
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NOTES:
• If no button is pressed within 30 seconds after the custom code is displayed, the system returns
to the original clock indicator. In this case, start again from step 1.
• The air conditioner custom code is set to prior to shipment. To change the custom code, con-
tact your retailer.
• If you do not know the assigned code for the air conditioner, try each of the custom code (
) until you find the code which operates the air conditioner.

1-2. Custom code setting for wireless remote controller - (05-6) - 1. Function settings
2. External input and output
Indoor unit PCB

CN 23 CN 21 CN 15
P 190 CN CN CN 14 PCB
22 20

PCB External input External output Connector Input signal

Operation/Stop
CN14
Forced stop — Edge
Forced thermostat off CN15
Operation status
Indoor unit
Error status
CN20/CN21/
— Indoor unit fan —
CN22/CN23
operation status
External heater output
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2-1. External input
• “Operation/Stop” mode or "Forced stop" mode can be selected with function setting of indoor unit.
• A twisted pair cable (22A→G) should be used. Maximum length of cable is 150 m.
• The wire connection should be separate from the power cable line.

¢ Indoor unit
Indoor unit functions such as Operation/Stop can be done by using indoor unit connectors.
Connected unit PCB

1
Connector
2 (CN14/CN15)
3

*1: The switch can be used on the following condition: DC 12 V to24 V,1 mA to15 mA.

2-1. External input - (05-7) - 2. External input and output

2-2. External output
Use an external output cable with appropriate external dimension, depending on the number of ca-
bles to be installed.

¢ Indoor unit
• A twisted pair cable (22A→G) should be used. Maximum length of cable is 25 m .
• Output voltage: High DC 12 V ±2 V,Low 0 V.
• Permissible current: 50 mA
• For details, refer to Chapter 2-3. "Combination of external input and output" on page 05-9.

 When indicator or other components are connected directly

Example: Function setting 60 is set to "00"
Connected unit PCB
Resistor
+
1 Connector
-
LED 2 (CN20/CN21/CN22/CN23)

 When connecting with a device equipped with a power supply

Example: Function setting 60 is set to "00"
Connected unit Relay PCB
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+
Connected device 1 Connector
(Operation status) - (CN20/CN21/CN22/CN23)
2

2-2. External output - (05-8) - 2. External input and output

2-3. Combination of external input and output
By combining the function setting of the indoor unit, you can select various combinations of func-
tions.
Combination examples of external input and output are as follows:

External input
Function
Mode Indoor unit
setting
CN14 CN15
0 60-00 Forced thermostat Off
9 60-09 Operation/Stop (Function setting 46-00) Forced thermostat Off
10 60-10 or Forced thermostat Off
11 60-11 Forced stop (Function setting 46-02) Forced thermostat Off
12 60-12 Forced thermostat Off

External output
Function
Mode Indoor unit
setting
CN20 CN21 CN22 CN23
Indoor unit fan External heater
0 60-00 Operation/Stop Error status
operation status output
Indoor unit fan External heater
9 60-09 Error status Operation/Stop
operation status output
Indoor unit fan External heater
10 60-10 Operation/Stop Error status
operation status output
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External heater Indoor unit fan
11 60-11 Operation/Stop Error status
output operation status
FIELD

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NOTE: Input of Operation/Stop depends on the settingof function setting 46.
00: Operation/Stop mode 1 (Remote controller enabled)
01:(Setting prohibited)
02: Forced stop
03: Operation/Stopmode 2 (Remote controller disabled)

¢ Input signal type

• Indoor unit
Input signal type is only "Edge".
Edge

2-3. Combination of external input and output - (05-9) - 2. External input and output
2-4. Details of function
¢ Control input function
 When function setting is "Operation/Stop" mode 1
• In the case of "Edge" input

Mode Function setting External input Input signal Command

Off On Operation
— CN14
On Off Stop
0 46-00 Input of indoor unit
Off On Operation
60-00 CN15
On Off Stop

On
CN15
Off

Operation
Indoor unit
Stop

On
Remote controller

 When function setting is "Forced stop" mode

• In the case of "Edge" input
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Mode Function setting External input Input signal Command
Off On Forced stop
— CN14
On Off Normal
0 46-02 Input of indoor unit
Off On Forced stop
60-00 CN15
On Off Normal

On
CN15
Off

Forced stop
Normal

Operation
Indoor unit
Stop

On On On
Remote controller

2-4. Details of function - (05-10) - 2. External input and output

 When function setting is "Operation/Stop" mode 2
• In the case of "Edge" input

Mode Function setting External input Input signal Command

Off On Operation
Stop
— CN14 (Remote
On Off
controller
disabled)
0 46-03 Input of indoor unit
Off On Operation
Stop
60-00 CN15 (Remote
On Off
controller
disabled)

On
CN15
Off

Operation
Indoor unit
Stop
(R.C. disabled)

Remote contoller On Off On

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 Forced thermostat off function
FIELD

FIELD
Mode Function setting External input Input signal Command
Thermostat
0 60-00 Off On
off
9 60-09 Input of indoor unit CN15
Normal
10 60-10 On Off
operation

On
Input
Off

On
Compressor
Off

Room temp.

Set temp.

2-4. Details of function - (05-11) - 2. External input and output

• Example of individual connection
Forced thermostat off is one of the function to save energy. For example, case of using ventilator
at condition with outdoor temperature is lower than indoor temperature, indoor unit of air condition-
er stop based upon receiving signal from external controller. (Cooling only)
Direct digital
controller

Thermistor

Cooling operation Ventilator Fan stop

(Thermostat on) (Thermostat off)

Indoor Thermistor
temperature Outdoor Indoor Outdoor
28˚C temperature temperature temperature

31˚C 28˚C 24˚C

Office Fri 10:00AM
Mode Set Temp. Fan

Custom Cool 80°F

Auto Auto
Heat 74°F
Cool 84°F Room Temp.
Away
Heat 68°F 76°F
Vacation Status Menu

Office Fri 10:00AM

Mode Set Temp. Fan

Custom Cool 80°F

Auto Auto
Heat 74°F
Cool 84°F Room Temp.
Away
Heat 68°F 76°F
Vacation Status Menu
WORKING

WORKING
FIELD

FIELD

2-4. Details of function - (05-12) - 2. External input and output

• System figure example
External controller

Relay

Outdoor
thermistor

External input wire

Indoor
thermistor

Indoor Outdoor
Indoor unit temperature temperature
Ventilator

31˚C 28˚C
Except indoor unit
and external wire,
all other items are Office
Mode

Custom
Auto
Set Temp.
Cool
Heat
80°F
74°F
Fri 10:00AM
Fan

Auto

locally purchased. Cool 84°F Room Temp.

Away
Heat 68°F 76°F
Vacation Status Menu

• Operation status
Outdoor temp. < Indoor temp. : On
Signal detected by
external controller
WORKING

WORKING
Outdoor temp. > Indoor temp. : Off
FIELD

FIELD
Forced thermostat off
Command from
external controller Normal

On
Indoor
unit
Off

Normal means that indoor unit continues to operate until “Forced thermostat Off” signal received,
at condition which are set by central and individual controlleror detected by thermo sensors of in-
door unit.
Indoor unit continues to operate until “Forced thermostat Off” signal received, at condition which
are set by central and individual controller or detected by thermo sensors of indoor unit. Once
“Forced thermostat Off” signal received, indoor unit stop operation.

2-4. Details of function - (05-13) - 2. External input and output

¢ Control output function
 Operation/Stop status
Output
Mode Function setting External output Command
signal
Low High Operation
0 60-00 CN15
High Low Stop
Output of indoor unit
Off On Operation
0 60-00 CN20
On Off Stop

The output is low when the unit is stopped.

Operation
Indoor unit
Stop

High
CN15
Low

On
CN20
Off

 Error status
Output
Mode Function setting External output Command
WORKING

WORKING
signal
FIELD

FIELD
Low High Error
9 60-09 CN15
High Low Normal
Output of indoor unit
Off On Error
0 60-00 CN21
On Off Normal

The output is ON when an error is generated for the indoor unit.

Error
Indoor unit
Normal

High
CN15
Low

On
CN21
Off

2-4. Details of function - (05-14) - 2. External input and output

 Indoor unit fan operation status
Output
Mode Function setting External output Command
signal
Low High Fan run
10 60-10 CN15
High Low Fan stop
Output of indoor unit
Off On Fan run
0 60-00 CN22
On Off Fan stop

Output signal Condition

On
The indoor unit fan is operating.
Low High
Off The fan is stopped or during cold air prevention.
High Low During thermostat off when in dry mode operation.

Fan run
Indoor unit
Fan stop

High
CN15
Low

On
CN22
Off

¢ External heater output

WORKING

WORKING
FIELD

FIELD
Function setting
Indoor unit
Control Primary heater Auxiliary heater
Control switching
external heaters No. 61
External device
Auxiliary heater control 1 RAC heat pump (Hot water electrical 61-00
heater, etc.)

NOTES:
• After turning off the heater, 3 minutes of standby time is required by next power-on of the
heater.
• For items marked “—” in the table, any of validate or invalidate of the setting are acceptable.

2-4. Details of function - (05-15) - 2. External input and output

 Installation configuration of individual connection
External heating device is installed individually. (No use of indoor unit fan)

ON / OFF
Example of heating device:
- Floor heating device

WARNING
• Design and install external heater appropriately with considering its protection.
• Inappropriate designing and installation of external heater may cause a fire by emitted heat from
the external heater.
• Fujitsu General Ltd. is not responsible for inappropriate designing or installation of external
heating device.

 Auxiliary heater control 1

Operation Condition
Heater on Heater is on as shown in following diagram of heating temperature.
• Heater is off as shown in following diagram of heating temperature.
• Other than heating mode
Heater off • Error occurred
• Forced thermostat off
WORKING

WORKING
• Fan stop protection
FIELD

FIELD
• Temperature of heater on (Thon): Adjustable by function number 62 (Operating temperature
switching of external heaters).
• All control temperatures will shift by adjusting “Thon”.

Example: →hen set temperature (Ts) is 22°C (Factory setting),

• and room temperature (Tr) increases above 12°C, signal output is on.
• and room temperature (Tr) increases above 21°C, signal output is off.
• and room temperature (Tr) decreases below 19°C, signal output is on.
• and room temperature (Tr) decreases below 10°C, signal output is off.

2-4. Details of function - (05-16) - 2. External input and output