PRABH SIMAR KAUR
B-17 Patel Nagar 2nd * 7428284491 «
[email protected]
SUMMARY
A committed and ambitious third-year BBA student looking for a job opportunity to get real-world
experience and contribute to the development of a vibrant company. Eager to use what they have
learned in the classroom and pick up advice from experts in a real-world setting.
WORK EXPERIENCE
Customer Service Specialist , Ferns N Petals 28th January 2024
* Resolved customer Inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks
* Provided assistance to customers in navigating website, placing orders, and resolving complaints
+ Helped customers open accounts, make payments, update Information and carry out range of routine actions
+ Performed data entry of customer orders into the company's order management system.
HR Intern, Moon Beverages Itd. 11 September 2023
+ Supported recruitment by screening resumes and scheduling interviews.
+ Facilitated new employee on boarding, ensuring a smooth transition.
+ Assisted in implementing HR policies, updating records, and gathering employee feedback,
enhancing my understanding of HR processes and employee relations.
EDUCATION
Vivekanand Institute of Professional Studies
GGSIPU
Bachelor of Business Administration
2022-2025
Delhi Public School Ghaziabad Vasundhara
XII - 90.75%
X - 85.2%
ADDITIONAL INFORMATION
+ SKILLS
+ Strong organizational and time-management skills
+ Exceptional communication and interpersonal skills
+ Ability to work independently and as part of a team
+ Detail-oriented and able to handle multiple tasks simultaneously
+ Well - versed with Microsoft Office Suite (Word, Excel, PowerPoint)
+ LANGUAGES
+ English, Hindi , Punjal
+ AWARDS & ACHIEVEMENTS.
+ Won and participated in a lot of cultural events
+ Participated in MUN
* Gold medalist in District yoga competition
