The Consumer and Governmental Affairs Bureau develops and implements the FCC's consumer policies and serves as the agency's connection to the American consumer. Our mission includes disability rights, consumer education, and outreach to state, local and Tribal governments. Learn more about our work.
Bureau Chief, Eduard Bartholme
Consumer Protection and Accessibility Advisory Committee Meeting
Disability Rights
Our Disability Rights Office addresses a variety of disability-related telecommunications matters, including access to equipment and services, mobile phone web browsers, emergency information and closed captioning. We also provide expert advice and assistance to consumers, industry and others on issues relevant to people with disabilities.
Consumer Help Center
The Consumer Help Center provides resources to help you understand your rights and make informed decisions about communications, privacy, safety, and more.