GlobeOne App Download

GlobeOne App

The GlobeOne app is designed to give you more. It brings all Globe services together in one place for easy management. Both Globe and TM users can use the app to buy loads, subscribe to promos, pay bills, and access all SIM-related services.

One of the best features of the GlobeOne APK is the ability to convert your earned reward points into actual load whenever you top up. This makes the app very practical and useful for all Globe users.

GlobeOne App Features

Buy Promos

Purchase mobile data, call, and text promo bundles instantly.

Buy Load

Top up the prepaid load for your own number or someone else’s.

SIM Services

Manage SIM-related options like registration, PUK code, and other settings.

View Vouchers

Check available vouchers, discounts, and redeemed rewards.

Add GFiber (New)

Apply or add a GFiber internet plan to your account.

Renew Plan

Renew or upgrade your current mobile/data plan.

Pay Bills (New)

Pay utilities and other billers directly through the app.

How to Download & Create an Account

Step 1: Open the GlobeOne APK

Click on the button to get the App.

When the app opens, you will see two options:

  • Create an account
  • Log in
Globeone App account

Step 2: Enter Your Mobile Number

You will be given two options:

  • Use Philippine number
  • For PH visitors

Choose Use Philippine number, then type your Globe mobile number.
Tap Continue.

Enter Philippines number

Step 3: Enter the Verification Code

A verification code will be sent to your number.
You will have 4 minutes to enter this code into the boxes provided.

Once the code is received, it will automatically fill in for most users.

enter otp

Step 4: Set Your 6-Digit PIN

Next, you need to create a six-digit PIN.
This PIN is important, so make sure you do not forget it.
You may write it down in a notebook or save it somewhere safe.

You will also be asked to re-enter the PIN to confirm it.

six digit PIN

Step 5: Create Your Profile

After confirming your PIN, you will be asked to enter your nickname.
You can enter any nickname you prefer, up to 15 characters.

Once done, tap Let’s Go.

The app will now set up your account. This may take a few seconds.

nickname

Step 6: Complete the On-Screen Tutorial

When the setup is complete, a short tutorial will appear showing the features of the GlobeOne APK.

Tap Next or Get it until you finish the quick guide.

You may also see an “OTP authentication code” message again, but you can close it if you don’t need it.

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Step 7: Access Your Dashboard

You will now be redirected to your GlobeOne Dashboard.
Here, you will see the status of your SIM.

If your SIM is already registered, it will show “Registered”.
If not, it will show “Unregistered”, and you will need to register it.

GlobeOne now offers an easier way to register your SIM directly within the app.

Globeone app dashboard

FAQs

Your username is invalid because it may contain spaces, special characters, or it is already taken. GlobeOne only accepts unique usernames using letters and numbers.

The app may not open due to poor internet connection, outdated version, device issues, or corrupted app data. Updating or reinstalling the app usually fixes the problem.

OTP may not arrive if the network signal is weak, the SIM cannot receive messages, or the system is delayed. Restart your device, check your signal, and request OTP again after a few minutes.

No. GlobeOne can only send load to Globe and TM numbers.

The cash-in may be delayed or was sent to the wrong retailer SIM. Check your transaction details and confirm the correct number. If the balance still does not show, contact Globe Retailer Support.

Go to your Profile or Account settings in the GlobeOne app and choose the option to change your password. Enter your current password and then set a new one.

You can recover it using your PUK code, which resets the SIM PIN. The PUK is found on the SIM packaging or can be requested from Globe customer support.

Yes. Use the “Forgot PIN” or “Reset PIN” option in the app. If it still fails, reinstall the app and register again using the same SIM number.

Yes. TM SIMs are fully supported and can use all GlobeOne features such as loading, promos, rewards, and account management.