Bring Customers from Onboarding to Launch, Faster.

LaunchBay automates how B2B SaaS teams and digital agencies collect files, forms, feedback, and approvals from clients--without the back-and-forth. Get what you need on time, every time, so implementations & onboarding stay on track.
Powering 20,000+ client onboardings every month

Turn onboarding chaos into a seamless implementation

Make onboarding your edge, not your bottleneck.

LaunchBay helps you onboard clients faster, automate follow-ups, and scale confidently—without the admin overhead.

Clients complete tasks, no chasing required

Automated task reminders and client notifications ensure nothing stalls, so you can stop chasing and start delivering.

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Onboarding that feels as premium as your service

Deliver a seamless client experience with white-labeled, no-login portals that make onboarding simple and fast.

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Contracts signed. Projects started. No delays.

Send client contracts and get legally binding e-signatures without leaving your dashboard—so you can onboard faster and get paid sooner.

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Feedback, without the follow-up

Clients review, annotate, and approve files right in their portal. You stay in the loop, keep projects moving, and never need a "Just checking in…" email.

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Collect client files faster

Automate your document & file collection processes and eliminate bottlenecks in your client workflows.

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Give clients real-time visibility into progress

Clients can log in anytime to see what’s complete, what’s coming, and what’s holding things up—no back-and-forth required.

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Built for teams where onboarding blocks growth

Ditch the spreadsheets and follow-up emails. LaunchBay centralizes every task, file, and approval—so onboarding and implementations move faster, with fewer bottlenecks.

Standardize client onboarding, approvals, and delivery without endless follow-ups

“LaunchBay easily saves us over 15 hours per week by automating and streamlining our client onboarding process."

Collect files, forms, and signatures
File annotations and approvals
Centralize customer communication
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Run structured customer onboarding and implementations with clear ownership and visibility

"LaunchBay does everything we've dreamed of and more when it comes to onboarding software customers."

Clients access portals with a single, secure link
Automated follow-ups for client tasks
Built-in chat centralizes client communication
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Keep complex CRM setups on track while collecting client data, access, and approvals

“Before LaunchBay, we would spend over four hours per client tracking down onboarding information. Now, that entire process takes just 15 minutes"

File annotations and approvals
Collect files, forms, and signatures
Automated task reminders
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Guide clients through structured engagements with clear steps and milestones

"LaunchBay gives us one home to manage every aspect of our client work, helping us complete projects faster."

Collect signatures, files, forms, and more
Automated reminders for client tasks
Project progress tracker to keep clients accountable
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Manage document-heavy, approval-driven onboarding with clarity and control

"Since implementing LaunchBay, a single team member can do the same work that once required four people."

Automate client onboarding in white-label portals
Collect forms, files, signatures, and more
Track project progress and eliminate roadblocks
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FREE TOOL

Create SOP templates with AI
Standard Operating Procedures (SOPs) help your business run more efficiently and increase its overall value. With Motion's free AI-powered SOP builder, you can generate fully reusable onboarding SOPs in just minutes.
Generate your SOP now >

FREE EBOOK

Improve your client onbarding process
Download our free eBook and discover how the hidden costs of client onboarding are killing your growth. Discover common costly mistakes to avoid and get actionable advice for improving your onboarding process.
Download the free eBook now >

Case Studies

Happier clients & stress-free teams

“Before LaunchBay, we would spend over four hours per client tracking down onboarding information. Now, that entire process takes just 15 minutes—freeing up our team to focus on delivering value instead of chasing clients.”

Lloyd Boolkin

Head of Customer Success

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90%
faster

client onboarding

4+
hours

saved per client

100%
less

manual follow-up emails

"LaunchBay allows us to manage internal work and client-facing communication in one place. Our projects are moving forward faster, which helps us be more profitable and produce better work for each client."

Stephanie Hofhenke

Founder

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20+
hours

saved per week

50%
faster

feedback & approval on client files

2x
easier

internal workflow updates

"The ability to productize a service using LaunchBay for onboarding has been a game changer for us. It’s allowed us to set up repeated tasks with automated follow-ups to ensure customers provide the information we need by the due dates we set."

Justin Kavanaugh

CEO of Sites at Scale

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15+
hours

saved per week

2x
faster

client onboarding

90%
fewer

client meetings and phone calls

“We used to need a team of four full-time staff members to onboarding clients. Since LaunchBay, a single person is all we need, and we've been able to move the other three team members to more revenue-focused roles."

Wade Lindquist

Vice President

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80+
hours

saved per week

70%
faster

client information collection

7
less

days to onboard clients

“Before, I could only take on five clients because I was using paper, spreadsheets, and constantly chasing people down. Now, I can handle twenty. I just hit a button and occasionally send a quick check-in message. LaunchBay lets us grow without getting bogged down by manual processes.”

Dr. Sarah Wilson

CEO & President

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4x
increase

in client capacity

10+
hrs/week

saved per employee

90%
less

manual follow-ups

"Thanks to LaunchBay, we’ve reached full capacity for our programs while saving over 50 hours each week. Not only have we increased the number of available slots—we’re filling them faster than ever by eliminating manual back-and-forth and streamlining communication."

Brooke LeMasters

Director of Operations

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10
hours

saved per program

90%
less

manual follow-ups

50+
hours

saved per week

The smarter way to onboard clients

Replace scattered tools with one automated, branded platform built for visibility, consistency, and trust.