FAQ
Answers for questions on topics ranging from the basics of BNB Smart Chain to the features of our platform frequently asked by our users.
What is Gas Fee? ⛽
FeaturedAn elaborate description of gas fee, its function and the optimum price and limit.
Transaction Dropped & Replaced?
A transaction that is previously broadcasted on the network (but yet to be included in a block) can get dropped from the connected nodes.
Token Transfer Might Have Failed?
There are times when a BEP-20 token transfer might have failed and this article lists some of the common reasons.
How to refund a Transaction?
I have sent funds to the wrong address on BNB Smart Chain. Can I get a refund or cancel the transaction?
How to transfer and withdraw from the block explorer?
BscScan is a block explorer for BNB Smart Chain and can only provide and display information on transactions that occur within the network.
How to Subscribe & Unsubscribe from Newsletter
BscScan sends a monthly email newsletter to share analyses, updates, trending topics, reports and swag with the community. You may choose to subscribe or unsubscribe from the newsletter at any time.
What are the Reasons for Failed Transactions?
When a transaction fails, the funds remain minus the gas fees. There are different scenarios in why a transaction fails in the first place.
What is a Pending Transaction? ⌛
If your transaction shows Pending, your transaction is pending to be mined, please be patient.